Lead Coffeehouse Shift Supervisor | Craft, Coach & Community

Starbucks Corp.; Billings (MT); On-site; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

401(k) plan

Tuition assistance

Paid vacation

Health insurance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations, ensuring every cup of coffee and interaction reflects warmth and quality. You will guide team members, manage safety standards, and uphold store policies while delivering exceptional customer experiences.

The role emphasizes craft, heart, and community focus, with opportunities for growth through development programs and benefits designed for partners across locations.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Experience delegating tasks to other employees and coordinating two or more people.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Ensure quality beverages and food products while following policies and safety standards.
• Coach and supervise staff to meet store objectives and customer needs.

Skills

Customer service

Leadership

Communication

Teamwork

Cash handling

Safety awareness

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations, ensuring every cup of coffee and interaction reflects warmth and quality. You will guide team members, manage safety standards, and uphold store policies while delivering exceptional customer experiences.

The role emphasizes craft, heart, and community focus, with opportunities for growth through development programs and benefits designed for partners across locations.