Lead Coffeehouse Shift Supervisor - Craft & Coach

Starbucks Corp.; Stevensville (MD); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Tuition assistance

Paid vacation

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead the team, ensure quality beverages and food, and maintain a welcoming community space. You will coach staff, manage tasks, and uphold store standards with a focus on safety, accuracy, and exceptional guest service.

The role requires flexible availability, including mornings, evenings, weekends, nights, and holidays, and offers comprehensive benefits for partners, with growth opportunities and industry-leading programs.

Qualifications

• Six months of customer-facing experience.
• Ability to delegate tasks to team members.
• Ability to learn quickly and adapt to new tasks.
• Cash handling and basic food/beverage prep to standard recipes.

Responsibilities

• Lead with craft and heart to ensure a welcoming Starbucks experience for customers.
• Provide quality beverages and food products while adhering to store policies.
• Direct the work of others and coordinate tasks among team members during shifts.
• Maintain store safety, cash handling accuracy, and adherence to security procedures.

Skills

Customer service

Communication

Teamwork

Leadership

Reliability

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead the team, ensure quality beverages and food, and maintain a welcoming community space. You will coach staff, manage tasks, and uphold store standards with a focus on safety, accuracy, and exceptional guest service.

The role requires flexible availability, including mornings, evenings, weekends, nights, and holidays, and offers comprehensive benefits for partners, with growth opportunities and industry-leading programs.