Lead Coach & Store Leader — Data-Driven Hospitality

sweetgreen Store + Field Leadership - Internal; Miami (FL); On-site; USD 75,000 - 88,000; Full time

Benefits offered by this job

20% bonus potential

Paid vacation

Wellness time

401(k) program

Paid family leave

Sweetgreen swag

Career development

Collaborative team

Job summary

Sweetgreen in Miami seeks a Head Coach (General Manager) to lead store operations, coach a diverse team, and deliver exceptional guest experiences. You will balance people, processes, and business performance while leveraging data to drive healthier community outcomes.

With 3+ years in food service and 2+ years in hands-on management, you will ensure food safety, manage costs, and optimize schedules to meet business goals. The role offers a clear career path and performance-based bonus potential.

Qualifications

• 3+ years in food service, with at least 2 years in hands-on management.
• Experience leading high-volume, fast-paced restaurant teams.
• Hands-on experience with local, organic, and sustainable products is a plus.

Responsibilities

• Lead the full employee lifecycle and foster a culture of trust and inclusion.
• Drive sales and profitability through data-informed scheduling and labor planning.
• Maintain top food safety, quality, and cleanliness standards across all shifts.
• Deliver exceptional guest experiences by monitoring metrics and optimizing operations.
• Use technology to troubleshoot issues and optimize daily operations.
• Execute Head Coach duties, including responsibilities from related roles.

Skills

People leadership

Operations management

Food safety

P&L management

Hiring & coaching

Data-driven decisions

Tech-savvy

Customer experience

Job description

Sweetgreen in Miami seeks a Head Coach (General Manager) to lead store operations, coach a diverse team, and deliver exceptional guest experiences. You will balance people, processes, and business performance while leveraging data to drive healthier community outcomes.

With 3+ years in food service and 2+ years in hands-on management, you will ensure food safety, manage costs, and optimize schedules to meet business goals. The role offers a clear career path and performance-based bonus potential.