Lead Clinical Navigator: Growth, Referrals & Admissions

PAM Health, LLC; Florida; On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical Benefits

Dental and Vision

Employee Assistance Program

FSA/HSA options

Life and Disability insurance

Tuition Assistance

401(k) with employer match

Paid Benefit Time

Referral Bonus Program

Job summary

PAM Health is seeking a Lead Clinical Navigator to train and manage the business development team, build referral networks, and support admissions across PAM Health facilities.

The role emphasizes collaboration with clinical liaisons, admissions, and nursing staff to optimize referrals and patient outcomes. A health-field degree and licensure are required, with marketing experience preferred.

Qualifications

• Education: Degree from an accredited college or university in a health field.
• Licensure: Current licensure in nursing or respiratory therapy is required.
• Experience: Prior marketing and/or rehabilitation/LTACH experience preferred.

Responsibilities

• Under the direction of the Director of Strategy and Integration, the Lead Clinical Navigator assists in the training and management of the business development team to include Clinical Liaisons, Physician Liaisons, and other individuals as directed.
• Provides marketing support to clinical liaisons and other business development team members at various hospitals and clinics as needed for sales presentations.
• Cultivates referral relationships, manages assigned territory, and makes sales contacts as well as analysis of referral and admission data from assigned territory.
• Works collaboratively with business development team members including the Director of Admissions and admission staff, and well as nursing and other internal and external staff to facilitate the referral conversion.
• Able to perform patient evaluations for admission to PAM Health.
• Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction.
• Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.

Education

Degree from an accredited college or university in a health field

Current licensure in nursing or respiratory therapy

Prior marketing and/or rehabilitation/LTACH experience preferred

Job description

PAM Health is seeking a Lead Clinical Navigator to train and manage the business development team, build referral networks, and support admissions across PAM Health facilities.

The role emphasizes collaboration with clinical liaisons, admissions, and nursing staff to optimize referrals and patient outcomes. A health-field degree and licensure are required, with marketing experience preferred.