LEAD CLIENT SERVICE MANAGER, P&C INSURANCE – Atlanta, GA (Remote)

SearchStars; Atlanta (GA); Remote; USD 70,000 - 90,000; Full time

Job summary

A thriving P&C insurance firm is seeking a Lead Client Service Manager for a remote role in Atlanta. The successful candidate will lead client service operations, develop strong client relationships, and ensure compliance with service standards. This position offers an opportunity to join a dynamic team and contribute towards delivering exceptional service to various client organizations.

Qualifications

• Experience in P&C insurance client service and/or claims management.
• Ability to deliver exceptional client service in collaboration with team members.
• Comfortable engaging in consultative discussions.

Responsibilities

• Lead the renewal process, ensuring optimal solutions delivery.
• Secure existing business and coordinate sales.
• Nurture client relationships and maintain accurate documentation.

Skills

Client Service

Relationship Building

Collaboration

Consultative Discussions

Education

State Insurance License

Tools

MS Excel

Job description

L EAD C LIENT S ERVICE M ANAGER, P&C I NSURANCE – Atlanta, GA (Remote)

A thriving & expanding P&C insurance firm is looking to onboard a Lead Client Service Manager in the greater Atlanta area.

This is a REMOTE role. The ideal candidate will be passionate about building & nurturing relationships with clients, while collaborating with team members to meet and exceed insurance requirements for our client organizations.

• Lead the renewal process, ensuring the delivery of optimal solutions to clients.
• Secure existing business and assist in coordinating sales of additional services and coverage lines.
• Nurture and maintain strong client relationships.
• Maintain accurate client data, records, and policy documentation.
• Manage and collaborate effectively to execute multiple service-oriented priorities.
• Conduct periodic audits to ensure compliance standards and service levels are met.
• Develop professional rapport with internal and external partners.

Professional Profile:

• Experience in P&C insurance client service and/or claims management.
• Ability to deliver exceptional client service in collaboration with team members.
• Proficiency in MS Excel; familiarity with other technology tools is a plus.
• Comfortable engaging in consultative discussions.
• Possession of a State Insurance License or in the process of obtaining one.