LEAD CLIENT SERVICE MANAGER, P&C INSURANCE – Atlanta, GA (Remote)

Retail Options; Atlanta (GA); Remote; USD 70,000 - 90,000; Full time

Job summary

A thriving P&C insurance firm in greater Atlanta is seeking a Lead Client Service Manager for a remote position. The successful candidate will excel in nurturing client relationships and ensuring exceptional service levels through collaboration and leadership in the renewal process. This role requires expertise in P&C insurance, strong data management skills, and effective team collaboration.

Qualifications

• P&C Insurance client service and/or claims management expertise.
• Adept at delivering exceptional client service in collaboration with team members.
• Possession of State Insurance License or in process of obtaining.

Responsibilities

• Perform leadership role in the renewal process; ensuring the best solutions.
• Secure existing business and assist in coordinating sales.
• Conduct periodic audits to ensure compliance standards.

Skills

Client Service Expertise

Collaboration

Data Management

Education

State Insurance License

Tools

MS Excel

Job description

L EAD C LIENT S ERVICE M ANAGER, P&C I NSURANCE – Atlanta, GA (Remote)

A thriving & expanding P&C insurance firm is prepared to onboard a Lead Client Service Manager in greater Atlanta.

In this REMOTE role, the ideal candidate will be passionate about building & nurturing relationships with clientele, while collaborating with team members to meet / exceed the insurance requirements of our client organizations.

• Perform leadership role in the renewal process; ensuring the best possible solutions are delivered to clientele.
• Secure existing business & assist in coordinating sales of additional services & lines of coverage.
• Nurture client relationships.
• Maintain accurate client data, records & policy documentation.
• Effectively manage & collaborate in executing multiple service-oriented priorities.
• Conduct periodic audits to ensure compliance standards & service levels are achieved.
• Develop professional rapport with internal & external partners.

P ROFESSIONAL P ROFILE :

• P&C Insurance client service & / or claims management expertise.
• Adept at delivering exceptional client service in collaboration with team members.
• Proficient using MS Excel (familiarity with other technology tools to maximize productivity is a plus).
• Comfortable engaging in consultative discussions.
• Possession of State Insurance License, or in process of obtaining.