LEAD CLIENT SERVICE MANAGER, P&C INSURANCE – Atlanta, GA (Remote)

Surf Search Inc; Atlanta (GA); Remote; USD 70,000 - 90,000; Full time

Job summary

A thriving P&C insurance firm is seeking a passionate Lead Client Service Manager. This remote role focuses on building strong client relationships and leading service initiatives to meet client needs. Ideal candidates will possess a deep understanding of insurance requirements and be adept at teamwork and client consultations.

Qualifications

• Experience in P&C insurance client service and claims management.
• Proficient in delivering exceptional client service.
• Engaging in consultative discussions and collaboration.

Responsibilities

• Lead the renewal process ensuring best solutions for clients.
• Manage and secure existing business and coordinate sales.
• Conduct periodic audits to meet compliance standards.

Skills

Client service

Relationship building

Collaboration

Education

State Insurance License

Tools

MS Excel

Job description

L EAD C LIENT S ERVICE M ANAGER, P&C I NSURANCE – Atlanta, GA (Remote)

A thriving & expanding P&C insurance firm is prepared to onboard a Lead Client Service Manager in greater Atlanta.

In this REMOTE role, the ideal candidate will be passionate about building & nurturing relationships with clients, while collaborating with team members to meet/exceed the insurance requirements of our client organizations.

• Perform a leadership role in the renewal process, ensuring the best solutions are delivered to clients.
• Secure existing business & assist in coordinating sales of additional services & lines of coverage.
• Nurture client relationships.
• Maintain accurate client data, records & policy documentation.
• Manage & collaborate effectively in executing multiple service-oriented priorities.
• Conduct periodic audits to ensure compliance standards & service levels are achieved.
• Develop professional rapport with internal & external partners.

PROFESSIONAL PROFILE:

• P&C insurance client service & / or claims management expertise.
• Adept at delivering exceptional client service in collaboration with team members.
• Proficient in MS Excel; familiarity with other technology tools to maximize productivity is a plus.
• Comfortable engaging in consultative discussions.
• Possession of a State Insurance License, or in the process of obtaining one.