Lead Clerk, Detective Bureau: Licensing & Records

US Lawns; Newton (MA); On-site; USD 52,000 - 76,000; Full time

Job summary

The City of Newton's Detective Bureau is seeking a Head Clerk to perform clerical and records management duties, data entry, and processing of payments and licenses. You will support the bureau by maintaining filing systems, preparing reports, and safeguarding confidential records.

Responsibilities include handling telephone inquiries, updating the records management system, preparing evidence and case folders, and assisting with CJIS compliance.

Qualifications

• High School diploma or GED plus 1–3 years related experience or training.
• Ability to operate office equipment and computer software.
• Strong attention to detail and data entry accuracy.

Responsibilities

• Answers telephone and maintains filing system for quick retrieval.
• Enter data into the Records Management System and payroll system weekly.
• Prepare case investigation folders and quarterly/annual reports.
• Process fingerprinting, licensing, and permits; maintain confidentiality of records.

Skills

Clerical practices

Office procedures

Data entry

Records management

Telephone support

Education

High School/GED

Tools

Microsoft Excel

Payroll System

Records Management System

MNI

CJIS

Job description

The City of Newton's Detective Bureau is seeking a Head Clerk to perform clerical and records management duties, data entry, and processing of payments and licenses. You will support the bureau by maintaining filing systems, preparing reports, and safeguarding confidential records.

Responsibilities include handling telephone inquiries, updating the records management system, preparing evidence and case folders, and assisting with CJIS compliance.