SENIOR ADMIN CLERK

City of Wichita Falls, Texas; Wichita Falls (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The City of Wichita Falls, Texas is seeking a detail-oriented administrative clerk to provide complex clerical support to the Police Administration division. Responsibilities include greeting customers, processing service requests, data entry, budgeting tasks, and preparing reports and payments.

Applicants should have a high school diploma or equivalent, 3–6 months of office experience, proficiency in Excel and Word, and typing skills of 35 wpm. Pre-employment background check is required.

Qualifications

• Formal Education: Work requires knowledge necessary to understand basic operational, technical, or office processes.
• Experience: Over three months and up to and including six months.
• Position : 169019
• Code : 169-69

Responsibilities

• Greet and refer customers and callers, take messages and answer questions.
• Process requests for services and prepare reports and payment requests.
• Maintain budget information and department records.
• Process documents, payments, and invoices and enter data.
• Maintain inventories and assist with mail, filing and purchasing general supplies.
• Assist with training and supervision of other clerical staff when needed.

Skills

Typing 35 wpm

10-key

Computer literacy

Bilingual preferred

Education

High school diploma or equivalent

Tools

Excel

Word

Job description

BRIEF DESCRIPTION

The purpose of this position is to provide complex clerical support to a division. This is accomplished by greeting and referring customers and callers, taking messages, answering questions, and providing assistance and information, processing requests for services, preparing reports and payment requests, maintaining budget information, and completing related clerical tasks. Additional duties include processing documents, payments, and invoices, entering data, maintaining inventories, opening and distributing mail, interacting with customers and vendors, filing, and maintaining department records.

LICENSING REQUIREMENTS

Driver’s License Required – N Type – N/A Endorsements – N/A

OTHER REQUIREMENTS

Must be able to pass a thorough background investigation. Pre-employment typing test with minimum score of 35 wpm. 10-key skills. Computer Literate. Proficiency in Excel and Word. Bilingual preferred.

ESSENTIAL FUNCTIONS

Note: This information is intended to be descriptive of the key responsibilities of the position. The list of essential functions below does not identify all duties performed by any single incumbent in this position.

# Code Essential Functions

1. 1 L Regular and reliable attendance in compliance with given schedules is a mandatory requirement of this position. Schedules may be subject to change with or without advance notice
2. 2 S Assists callers by answering the phone, taking messages, and referring callers to the appropriate department or individual.
3. 3 S Provides clerical support by assisting patrons or customers, providing general or specific information, processing requests for services, researching information, compiling information, maintaining general office records which could include time and attendance, processing the mail, and assisting with other services.
4. 4 S Prepares and distributes department documents by compiling and reviewing information, presenting information for review and approval, completing reports and distributing to appropriate departments or parties.
5. 5 S Maintains department inventories by reviewing items on hand, assisting with purchases, and ordering general supplies.
6. 6 S Supports the work of other clerical support staff, volunteers or interns, by acting as a lead worker, training employees in routine office functions and monitoring progress.

JOB REQUIREMENTS

Formal Education: Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.

Experience: Over three months and up to and including six months.

Position : 169019

Code : 169-69

Type : INTERNAL & EXTERNAL

Location : POLICE ADMINISTRATION

Grade : NE 105

Job Family : 43-9061.00 OFFICE CLERKS, GENE