Enable job alerts via email!

Lead Clerk

Winco Foods

Gilbert (AZ)

On-site

USD 30,000 - 50,000

Full time

21 days ago

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

An established industry player is seeking a dedicated individual to join their team as a clerk in a bustling grocery environment. This role involves providing exceptional customer service, assisting with store operations, and ensuring a welcoming atmosphere for shoppers. You will be a vital part of a growing family, contributing to the community by delivering friendly and efficient service. If you thrive in a dynamic setting and are passionate about helping others, this opportunity is perfect for you. Join a company that values its employee owners and offers a supportive environment for growth and development.

Benefits

Medical Plans
Tuition Support
Employee Stock Ownership Plan (ESOP)

Qualifications

  • High School Diploma or equivalent is required.
  • Strong communication and leadership skills are essential.

Responsibilities

  • Assist management with store operations and customer service.
  • Perform clerk duties in grocery or freight departments.
  • Maintain cleanliness and safety in work areas.

Skills

Customer Service
Communication Skills
Leadership
Multi-tasking
Basic Math

Education

High School Diploma or equivalent

Tools

Cash Register
Cleaning Chemicals

Job description

About Us

Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

Overview

Job Summary

Assist management with the operations of the store by performing clerk duties in the designated department (grocery or freight), leading by example, and assisting the department manager in general department operations as directed. Answer customer questions and complaints in a professional manner and assure all customers receive fast, friendly service. Perform the duties of a grocery clerk, cashier and/or freight stocker in addition to assisting assigned employees in the performance of their tasks as appropriate, including notifying them of their breaks and lunches. Consistently provides friendly, courteous service to internal and external customers. Performs other related work.

Typical Duties and Responsibilities

  • Seeks opportunities to welcome, engage, serve and thank customers. Maintains and encourages an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
  • Provides customer service by performing the duties of a clerk in the designated department (grocery or freight).
  • Performs a lead role in customer service which may include handling customer complaints and requests, approving checks, selling gift certificates, issuing refunds, receiving returned check payments and answering any questions the customer must have.
  • Continuously monitors area activities, including customer traffic flow, coverage of checkout lanes, etc.
  • Maintains cleanliness and eye-appeal of work area, storage area, equipment and retail displays according to company policy and legal regulations; and cleans work area by mopping, sweeping, taking out garbage, etc.
  • Ensures the department/area of responsibility is kept clear of excess carts, baskets, garbage, etc.
  • Monitors arrivals, breaks, lunches and departures of employees in area of responsibility. Communicates with immediate supervisor regularly.
  • Assists immediate supervisor as needed or directed.
  • Assists clerks by providing direction and leadership, demonstrating and performing clerk responsibilities and assigned tasks, and answering employee questions.
  • May monitor cashier money handling procedures and assists with scan system procedures (i.e. UPC codes not on file, scan pricing errors, etc.).
  • May fill department racks/shelves, displays, coolers, handle and use cleaning materials, department machines and equipment, pull cardboard and face the wall and aisles, perform cashiering duties, perform other duties as needed or directed.
  • Maintains a constant awareness of customer and employee safety.
  • Stocks and rotates merchandise in any area of the store as needed.
  • Performs other duties as assigned or needed.

Requirements

Education:

  • High School Diploma or equivalent

Experience:

  • Communicating clearly and professionally, utilizing excellent verbal, written and inter-personal communication skills, establishing and maintaining a good rapport with co-workers, supervisors, vendors, customers and others.
  • Providing leadership, exhibiting interpersonal skills by maintaining composure and professionally addressing difficult and sometimes angry individuals including customers, vendors and co-workers.
  • Applying clear understanding of overall company practices, including in-depth knowledge of polices/procedures, in order to effectively judge and react to customer activity.
  • Demonstrating initiative and self-direction to perform a variety of simultaneous skills (multi-tasking).
  • Conducting visual inspections, reading reports, computer printouts, register and computer screens, etc.
  • Perform basic math (add, subtract, multiply and divide) and compute weights and measures.
  • Perform primary duties efficiently and accurately with honesty and integrity.

Ability to:

  • Consistently provide friendly, courteous service to internal and external customers.
  • Work any scheduled work shifts including evenings, graveyard, overnight, weekends and holidays as scheduled or required.
  • Perform all duties described in the appropriate department specific job description (grocery clerk, cashier and/or freight stocker).
  • Understand overall company practices through previous experience in designated department (grocery or freight) or equivalent.
  • Properly use cleaning chemicals in accordance with manufacture’s guidelines and instructions.
  • Properly handle food products per State and County laws, and WinCo standards.
  • Reach, lift and maneuver objects of varying dimensions and weights up to 50 lbs. frequently.
  • Stand for long periods of time, walk and move rapidly, bend, stoop, twist and turn frequently.
  • Perform duties with mental alertness involving potential hazards with respect to related procedures, machines, equipment and work aides.
  • Understand state & federal regulations if certification is needed.
  • Perform primary duties efficiently and accurately.

Additional Requirements:

  • Must be at least 21 years old
  • Food Handlers Certification (Per State Laws)

Machines and Equipment Operated:

  • Refer to appropriate department specific job description (grocery clerk, cashier and/or freight stocker) for complete list.

The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.

EEO/Inclusivity

As WinCo Foods continues to grow, our diversity—from our variety of perspectives and wide range of experiences—is essential to our strategy and success. We are committed to continue to cultivate and celebrate an inclusive environment in which all employees are valued and respected regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

Similar jobs

FROZEN FOOD/LEAD CLERK

Fry's Food Stores

Gilbert

On-site

USD 30,000 - 40,000

15 days ago

Lead Clerk

Winco Foods

Chandler

On-site

USD 30,000 - 40,000

30+ days ago

Sales Team Lead (Liquor Store Clerk 2 Itinerant) - 1476 Brodhead Road, Monaca

Commonwealth of Pennsylvania

Pennsylvania

On-site

USD 37,000 - 44,000

Today
Be an early applicant

FROZEN FOOD/LEAD CLERK

Kroger

Scottsdale

On-site

USD 30,000 - 40,000

13 days ago

Grocery Clerk Lead (FT)

Jace Holdings Ltd.

Pennsylvania

On-site

USD 30,000 - 40,000

2 days ago
Be an early applicant

Deli Lead Clerk – PT

TravelCenters of America

Casa Grande

On-site

USD 10,000 - 60,000

9 days ago

STORE/PRICE INTEGRITY LEAD CLERK

Fry's Food Stores

Phoenix

On-site

USD 30,000 - 50,000

13 days ago

FROZEN FOOD/LEAD CLERK

Gerbes

Columbia

On-site

USD 30,000 - 40,000

15 days ago

Sales Team Lead (Liquor Store Clerk 2 Itinerant) - 1476 Brodhead Road, Monaca

Commonwealth of Pennsylvania

Pennsylvania

On-site

USD 37,000 - 45,000

3 days ago
Be an early applicant