About the Role
Our client, a leading hospitality group, is seeking an experienced and motivated Lead Cleaner to manage cleaning operations within their prominent establishments in Welkom, Free State. This role requires a hands‑on leader with a passion for maintaining exceptional standards of cleanliness and presentation, crucial in the hospitality industry. The Lead Cleaner will supervise a team of cleaning staff, ensure all areas meet stringent hygiene and aesthetic requirements, and manage supplies. The ideal candidate will have a keen eye for detail, strong organizational skills, and the ability to work efficiently in a fast‑paced environment. This is a fantastic opportunity to contribute to guest satisfaction and the reputation of a well‑regarded brand in Welkom. You will be instrumental in creating welcoming and immaculate spaces for guests.
Key Responsibilities
- Supervise and guide a team of cleaning staff, ensuring high‑quality service delivery.
- Develop and implement effective cleaning schedules and routines for guest rooms, public areas, and back‑of‑house spaces.
- Conduct regular inspections to ensure compliance with hygiene, safety, and brand standards.
- Manage inventory of cleaning supplies, linens, and equipment, ensuring adequate stock and proper storage.
- Train new cleaning staff on proper techniques, safety procedures, and customer service expectations.
- Respond promptly to guest requests or concerns related to cleanliness.
- Ensure the proper use and maintenance of cleaning equipment.
- Adhere to all health and safety regulations, including chemical handling and waste disposal.
- Assist with cleaning duties during peak times or when staffing is low.
- Maintain records of cleaning activities, staff performance, and supply usage.
Requirements
- Minimum of 3 years of experience in hotel or hospitality cleaning, with at least 1 year in a lead or supervisory role.
- Proven ability to manage a cleaning team and delegate tasks effectively.
- Thorough knowledge of cleaning chemicals, equipment, and best practices in the hospitality industry.
- Excellent attention to detail and a commitment to high standards.
- Strong organizational and time‑management skills.
- Good communication and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays, as required by the hospitality sector.
- Physical stamina to perform demanding cleaning tasks.
- A positive attitude and professional demeanor.
Benefits
- Competitive salary and potential for performance‑based bonuses.
- Opportunity to work in a dynamic hospitality environment in Welkom.
- Access to training and professional development within the hospitality sector.
- Staff discounts and other employee benefits.
- A role that directly impacts guest satisfaction and the overall experience.