Residential Cleaning Team Lead

Placements24; Willows (CA); On-site; USD 5,000 - 8,300; Part time

Benefits offered by this job

Overtime pay

Training provided

Positive work culture

Part-time role

Job summary

Placements24 client in Welkom, Free State seeks a dedicated Residential Cleaning Team Lead to guide a small team of cleaners, ensure quality standards, and uphold client satisfaction.

You will schedule workloads, train staff, perform on-site checks, manage supplies, and address client inquiries while modelling reliability and professional conduct in a hands-on leadership role.

Qualifications

• Minimum of 3 years of experience in residential cleaning, with at least 1 year in a supervisory or team lead capacity.
• Strong leadership and interpersonal skills; ability to motivate and manage a team.
• Excellent organizational and time management abilities.
• Reliable, punctual, and capable of working independently and as part of a team.
• Must reside in or commute to Welkom, Free State.
• Flexibility to work variable hours, including weekends.

Responsibilities

• Lead and supervise a team of residential cleaners, ensuring tasks are completed efficiently and to the highest standards.
• Conduct on-site quality checks to guarantee client satisfaction and adherence to cleaning protocols.
• Train new cleaning staff on effective cleaning techniques, product usage, and safety procedures.
• Manage cleaning schedules and assignments for the team, ensuring optimal coverage and timely completion of jobs.
• Maintain inventory of cleaning supplies and equipment, reporting needs for replenishment.
• Address client inquiries and concerns professionally, resolving any issues promptly and effectively.
• Ensure all team members adhere to safety guidelines and best practices.
• Assist with cleaning duties when required, demonstrating a hands-on approach.
• Foster a positive and supportive team environment, encouraging teamwork and professional growth.
• Represent the company professionally within the Welkom, Free State community.

Skills

Residential cleaning

Team leadership

Leadership

Organizational skills

Communication

Reliability

Punctuality

Health & safety

Job description

About the Role

Our client, a reputable provider of high-quality residential cleaning services, is looking for a dedicated and experienced Residential Cleaning Team Lead to join their expanding team in Welkom, Free State . This role is pivotal in ensuring client satisfaction through meticulous attention to detail and efficient team management. You will lead a small team of cleaning professionals, guiding them in delivering exceptional cleaning services to a diverse range of residential properties. The ideal candidate will have a strong background in residential cleaning, excellent organizational skills, and a natural ability to motivate and direct others. This position requires a hands‑on approach, coupled with strong interpersonal skills to build rapport with both team members and clients. Your commitment to excellence will be key to maintaining our client's reputation for reliability and quality in the Welkom area.

Key Responsibilities

• Lead and supervise a team of residential cleaners, ensuring tasks are completed efficiently and to the highest standards.
• Conduct on-site quality checks to guarantee client satisfaction and adherence to cleaning protocols.
• Train new cleaning staff on effective cleaning techniques, product usage, and safety procedures.
• Manage cleaning schedules and assignments for the team, ensuring optimal coverage and timely completion of jobs.
• Maintain inventory of cleaning supplies and equipment, reporting needs for replenishment.
• Address client inquiries and concerns professionally, resolving any issues promptly and effectively.
• Ensure all team members adhere to safety guidelines and best practices.
• Assist with cleaning duties when required, demonstrating a hands‑on approach.
• Foster a positive and supportive team environment, encouraging teamwork and professional growth.
• Represent the company professionally within the Welkom, Free State community.

Requirements

• Minimum of 3 years of experience in residential cleaning, with at least 1 year in a supervisory or team lead capacity.
• Proven knowledge of cleaning techniques, products, and equipment used in residential settings.
• Excellent leadership and interpersonal skills, with the ability to motivate and manage a team.
• Strong organizational and time management abilities.
• Good communication skills, with the ability to interact effectively with clients and team members.
• Reliability, punctuality, and a strong work ethic.
• Ability to work independently and as part of a team.
• Basic understanding of health and safety practices in a cleaning environment.
• Must reside in or be able to commute reliably to Welkom, Free State .
• Flexibility to work variable hours, including weekends, as per business needs.

Benefits

Our client offers a competitive hourly wage with potential for overtime pay. This part-time position provides flexibility and the opportunity to lead a dedicated team. You will receive ongoing training and support to enhance your skills. Employees benefit from a positive work culture and the satisfaction of delivering a valuable service to the Welkom community. This role is ideal for individuals seeking stable part‑time employment with leadership responsibilities.