Lead Casino Supervisor

Ameristar-Casinos,-Inc.; Saint Charles (MO); On-site; USD 54,000 - 94,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Casino Operations professional in Missouri to coordinate and oversee pit procedures and guest service standards. This role demands strong leadership across Slots and Table Games, with adherence to policies and the ability to train dealers and assist in talent hiring.

The position emphasizes reliability, confidentiality, and integrity in a fast-paced gaming environment. Applicants should demonstrate guest-focused service, regulatory awareness, and the

Qualifications

• Adhere to guest service requirements and standards.
• Oversee both Slots and Table Games departments.
• Explain and enforce company policies and regulatory procedures.
• Maintain professional conduct and appearance.
• Protect confidential information.
• Address team questions; conduct internal investigations.
• Assist Talent Team with interviews and hiring recommendations.
• Train dealers to maintain high performance.

Responsibilities

• Coordinate and implement pit procedures.
• Maintain two-way communication with subordinates about new policies.
• Uphold professionalism when dealing with guests and staff.
• Serve as Shift Manager designee for taxable jackpots in slots when needed.

Skills

Guest service

Team leadership

Regulatory compliance

Interview support

Job description

• Compensation: USD 54,000 - USD 94,000 - yearly

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Coordinate and implement the pit procedures. Maintain two-way communication with subordinates to ensure awareness of new policies or procedures. Maintain a high degree of professionalism when dealing with subordinates and guests. Act as a Casino Operations Shift Manager designee at times in which may be responsible for taxable jackpots in slots.

Qualifications

• Adhere to guest service requirement listed above.
• This position has oversight of both the Slots and Table Games department.
• Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures.
• Maintain a positive attitude at all times, supporting the policies of Senior Management of the casino as well as Senior Management of Ameristar Casino Resort – St. Charles.
• This is a non-uniformed position, which requires the team member be in compliance with non-uniformed appearance standards while on duty.
• Must maintain the strictest confidence pertaining to any and all confidential and proprietary information disclosed by an Ameristar entity or by a guest of Ameristar Casinos.
• Address team member questions and concerns; conduct internal investigations as needed.
• Assist the Talent Team with interviews and make recommendations on those to hire.
• Train and develop dealers to ensure highest level of performance.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.