Lead Cashier – Luxury Retail, Flexible Schedule

kate spade new york; Kittery (ME); On-site; USD 42,981,000 - 55,875,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid paternity/maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Lead Cashier to deliver an exceptional customer experience at the checkout while upholding brand standards. This role acts as a brand ambassador, greets customers, promotes the Insider Program, handles cash with accuracy, and supports team development.

Ideal candidates have 1+ year in cashier or luxury retail, familiarity with POS systems and mobile technology, and the ability to work a flexible schedule including peak times. Strong English proficiency required.

Qualifications

• 1+ years in cashier or retail roles; luxury retail preferred.
• Familiarity with POS systems and basic computer skills.
• Ability to work in a fast-paced environment and handle cash accurately.
• Strong English language proficiency.

Responsibilities

• Deliver exceptional customer service at checkout; greet customers warmly.
• Act as ambassador for Insider Program; promote add-on sales and gift cards.
• Maintain accuracy in cash handling, media management, and policy compliance.
• Process returns, repairs, and damaged goods per company standards; complete end-of-shift audits.
• Keep cashwrap organized; monitor equipment and report issues promptly.
• Assist in training and mentoring cashiers to uphold service and operational excellence.

Skills

Customer service

POS systems

Fast-paced

English proficiency

Education

High school diploma

Tools

POS software

Mobile devices

Job description

Coach is seeking a Lead Cashier to deliver an exceptional customer experience at the checkout while upholding brand standards. This role acts as a brand ambassador, greets customers, promotes the Insider Program, handles cash with accuracy, and supports team development.

Ideal candidates have 1+ year in cashier or luxury retail, familiarity with POS systems and mobile technology, and the ability to work a flexible schedule including peak times. Strong English proficiency required.