Lead Cashier: Loyalty & Guest Experience Leader

Ulta; Ames (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier in Ames, IA to drive guest experience and loyalty through exceptional service and sales. The role leads cash wrap operations, trains staff, and supports store goals with a focus on accuracy and customer satisfaction.

The position requires a willingness to work a flexible schedule, strong communication, and the ability to collaborate with the leadership team to meet daily objectives.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent education.
• Ability to delegate, multi-task and problem-solve.
• Demonstrated knowledge and passion for guest service and selling.
• Experience addressing guests concerns and questions to deliver exceptional service.
• Experience in exceeding sales goals and training new hires.

Responsibilities

• Drive loyalty results through guest service, sales and loyalty programs.
• Lead cash wrap operations, open/close registers and ensure accuracy.
• Train new cashiers and cross-train associates.
• Maintain store standards and organize cashwrap displays for guest-readiness.

Skills

POS familiarity

Customer service

Sales

Written communication

Verbal communication

Teamwork

Adaptability

Education

High school diploma preferred

Tools

Point of Sale system

Apple devices

Job description

Ulta Beauty is seeking a Lead Cashier in Ames, IA to drive guest experience and loyalty through exceptional service and sales. The role leads cash wrap operations, trains staff, and supports store goals with a focus on accuracy and customer satisfaction.

The position requires a willingness to work a flexible schedule, strong communication, and the ability to collaborate with the leadership team to meet daily objectives.