Lead Cashier - Guest Loyalty & Experience Leader

Ulta Beauty; Council Bluffs (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ulta Beauty in Council Bluffs, IA is seeking a Lead Cashier to drive guest service excellence at the cashwrap, support training, and promote the loyalty program.

You will lead register operations, assist in store tasks, and collaborate with the team to meet sales goals while maintaining store standards. The role requires 18+ and flexibility to work days, evenings, weekends and holidays.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent.
• Proven ability to delegate, multi-task, and problem-solve.
• Passion for guest service and selling.
• Experience addressing guest concerns professionally to deliver exceptional customer service.
• Experience exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting store goals related to retail and service sales.
• Provide exceptional guest service and personalized assistance.
• Handle sales, refunds, and exchanges.
• Pair guests with an associate for makeup applications and demonstrations to drive sales.
• Book appointments for services and in-store events.
• Maintain cashwrap displays and ensure guest-readiness at all times.
• Maintain regular attendance.

Skills

Customer service

POS proficiency

Communication

Team collaboration

Sales skills

Adaptability

Problem solving

Education

High school diploma preferred

Tools

Point of Sale system

Apple devices

Job description

Ulta Beauty in Council Bluffs, IA is seeking a Lead Cashier to drive guest service excellence at the cashwrap, support training, and promote the loyalty program.

You will lead register operations, assist in store tasks, and collaborate with the team to meet sales goals while maintaining store standards. The role requires 18+ and flexibility to work days, evenings, weekends and holidays.