Lead Cashier: Loyalty & Guest Experience Champion

Ulta Beauty, Inc.; Leominster (MA); Presencial; USD 23.000 - 34.000; Tempo integral

Benefícios oferecidos por esta vaga

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

Resumo da vaga

Ulta Beauty, Inc. in Leominster, MA seeks a Lead Cashier who will drive guest satisfaction, manage cashwrap operations, and coach new cashiers.

You will help maintain store visuals, handle transactions, and support loyalty programs to maximize sales and guest loyalty. The role requires a high school diploma (preferred) and at least two years of relevant experience, strong communication, and the ability to lead and train others.

Qualificações

• High school diploma is preferred.
• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsabilidades

• Contribute to meeting or exceeding store goals related to retail and service sales, omni‑channel, guest loyalty and credit.
• Greet and engage guests, personalize service, and recommend Ulta Beauty products and/or services.
• Handle sales, refunds, and exchanges with courtesy.
• Pair guests with a makeup artist or consultant to drive sales and enhance the guest experience.
• Book appointments for services and in‑store events to deliver an unrivaled guest experience while achieving sales goals.

Conhecimentos

POS systems

Apple devices

Strong communication

Team collaboration

Customer relationships

Adaptability

Formação

High school diploma preferred

Ferramentas

Point of Sale system

Apple devices

Descrição da vaga

Ulta Beauty, Inc. in Leominster, MA seeks a Lead Cashier who will drive guest satisfaction, manage cashwrap operations, and coach new cashiers.

You will help maintain store visuals, handle transactions, and support loyalty programs to maximize sales and guest loyalty. The role requires a high school diploma (preferred) and at least two years of relevant experience, strong communication, and the ability to lead and train others.