Lead Cashier & Guest Loyalty Champion

Ulta Beauty; Commerce (GA); Sur place; USD 30 000 - 42 000; Plein temps

Résumé du poste

Ulta Beauty in the United States seeks a Lead Cashier to ensure fast, accurate transactions, maintain cashwrap standards, and help train other cashiers. The role emphasizes loyalty programs, guest experience, and store presentation.

You will lead by example, manage register open/close, support associates, and drive sales through makeup services and consultations. Must be at least 18, with 2 years of cashier or retail experience; strong communication and teamwork are essential.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsabilités

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty, and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Pair guests with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.
• Maintain prompt, regular attendance.

Connaissances

Guest service

Sales

Communication

Teamwork

Problem solving

Multitasking

Adaptability

Customer relationships

Formation

High school diploma

Outils

Point of Sale system

Apple devices

Description du poste

Ulta Beauty in the United States seeks a Lead Cashier to ensure fast, accurate transactions, maintain cashwrap standards, and help train other cashiers. The role emphasizes loyalty programs, guest experience, and store presentation.

You will lead by example, manage register open/close, support associates, and drive sales through makeup services and consultations. Must be at least 18, with 2 years of cashier or retail experience; strong communication and teamwork are essential.