Lead Cashier: Guest Loyalty & Team Training

Ulta Beauty, Inc.; American Fork (UT); On-site; USD 17,000 - 25,000; Full time

Job summary

Ulta Beauty, Inc. is seeking a Lead Cashier to ensure efficient guest transactions and uphold cashwrap standards. You will train new cashiers, cross-train associates, and focus on loyalty, sales, and guest experience, guiding peers to meet store goals.

The role emphasizes leadership in cashiering, inventory, and process compliance, with a strong emphasis on delivering exceptional customer service and team collaboration.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and selling.
• Experience addressing guests concerns and questions promptly.
• Experience exceeding sales goals and training new hires.

Responsibilities

• Meet or exceed store goals for retail and service sales.
• Provide exceptional guest service at cashwrap.
• Handle sales, refunds, and exchanges.
• Coordinate makeup applications and product demos.
• Book appointments and support in-store services.
• Maintain cashwrap displays and store cleanliness.
• Ensure compliance with policies and procedures.

Skills

Customer service

Communication

Teamwork

Adaptability

Sales experience

Problem-solving

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty, Inc. is seeking a Lead Cashier to ensure efficient guest transactions and uphold cashwrap standards. You will train new cashiers, cross-train associates, and focus on loyalty, sales, and guest experience, guiding peers to meet store goals.

The role emphasizes leadership in cashiering, inventory, and process compliance, with a strong emphasis on delivering exceptional customer service and team collaboration.