Lead Cashier & Guest Loyalty Champion

Ulta Beauty, Inc.; Concord (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Ulta Beauty, Inc. seeks a Lead Cashier to drive guest transactions with excellence in cashwrap standards and support the leadership team with register operations and training. The role emphasizes loyalty growth, service excellence, and collaboration across store operations.

The Lead Cashier will oversee opening/closing registers, assist in cashier training, and ensure cash handling adheres to company policies while maintaining store cleanliness and guest readiness.

Qualifications

• Proven ability to delegate, multi‑task and problem‑solve.
• Demonstrated knowledge and passion for guest service and a selling competency.
• Experience addressing guest concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding store goals related to retail and service sales, omni‑channel, guest loyalty and shrink.
• Greet and engage guests, personalize service, and recommend Ulta Beauty products and services.
• Handle sales, refunds, and exchanges.
• Coordinate makeup applications, skincare analysis, and product demonstrations to drive sales.
• Book appointments for services and in‑store events to deliver a premier guest experience.
• Maintain cashwrap displays, supplies, and impulse fixtures.

Skills

POS proficiency

Guest service

Communication skills

Team collaboration

Adaptability

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty, Inc. seeks a Lead Cashier to drive guest transactions with excellence in cashwrap standards and support the leadership team with register operations and training. The role emphasizes loyalty growth, service excellence, and collaboration across store operations.

The Lead Cashier will oversee opening/closing registers, assist in cashier training, and ensure cash handling adheres to company policies while maintaining store cleanliness and guest readiness.