Lead Cashier: Guest Experience & Loyalty Coach

Ulta Beauty; Griffin (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier to drive guest loyalty, manage cashwrap, and train cashiers. You will lead by example, greet guests, handle sales, returns, and exchanges, and coordinate makeup demos and services to boost sales.

You will ensure displays are stocked, maintain store cleanliness, and support the leadership team with opening/closing procedures and associate development. A passion for guest experience and performance is essential.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent combination.
• Demonstrated guest service and selling competency.
• Experience addressing guest concerns promptly and professionally.

Responsibilities

• Contribute to meeting store goals related to retail and service sales.
• Ensure exceptional guest service and a welcoming environment.
• Handle sales, refunds, and exchanges with courtesy.
• Coordinate makeup applications, skincare analysis, and product demonstrations to drive sales.
• Book appointments and support in-store events to enhance guest experience and sales.

Skills

Guest service

Cash handling

Team leadership

Communication

Sales skills

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty is seeking a Lead Cashier to drive guest loyalty, manage cashwrap, and train cashiers. You will lead by example, greet guests, handle sales, returns, and exchanges, and coordinate makeup demos and services to boost sales.

You will ensure displays are stocked, maintain store cleanliness, and support the leadership team with opening/closing procedures and associate development. A passion for guest experience and performance is essential.