Lead Cashier | Guest Experience & Loyalty Champion

Ulta Beauty, Inc.; Littleton (CO); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

Job summary

Ulta Beauty, Inc. is seeking a Lead Cashier to drive exceptional guest service at the cashwrap and support training for new cashiers. The role emphasizes loyalty program education, smooth transaction flows, and collaboration with store leadership to meet sales and service goals.

The position requires a strong guest-service mindset, ability to multitask, and focus on accuracy and efficiency during high-traffic periods. A flexible schedule is often necessary.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent combination of education and experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Achieve store goals for retail and service sales, loyalty, and shrink.
• Provide exceptional guest service; greet, engage, and tailor recommendations.
• Handle sales, refunds, and exchanges with courtesy.
• Coordinate makeup applications, skincare analysis, and product demos to drive sales.
• Book appointments and support in-store services and events to meet sales goals.
• Maintain cashwrap displays and ensure guest-readiness at all times.
• Maintain regular attendance and store cleanliness standards.

Skills

POS proficiency

Communication skills

Team collaboration

Customer relationship

Problem-solving

Guest service passion

Education

High school diploma preferred

Tools

POS system knowledge

Job description

Ulta Beauty, Inc. is seeking a Lead Cashier to drive exceptional guest service at the cashwrap and support training for new cashiers. The role emphasizes loyalty program education, smooth transaction flows, and collaboration with store leadership to meet sales and service goals.

The position requires a strong guest-service mindset, ability to multitask, and focus on accuracy and efficiency during high-traffic periods. A flexible schedule is often necessary.