Lead Cashier: Guest Experience & Loyalty Champion

Ulta Beauty; Bellevue (WA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

Paid time off

Job summary

Ulta Beauty in Bellevue, WA is seeking a Lead Cashier to optimize guest transactions and cashwrap standards while training new cashiers and cross-training associates. The role focuses on loyalty, credit, and sales performance through guest experience and processes.

Responsibilities include supervising register operations, merchandising cashwraps, and maintaining store cleanliness, with a flexible schedule including weekends and holidays. Strong customer service and sales skills are essential.

Qualifications

• 2 years of relevant work experience or an equivalent education mix.
• Proven ability to delegate, multi-task and problem-solve.
• Passion for guest service and selling products.
• Experience addressing guest concerns promptly and professionally.
• Experience exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni‑channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest‑friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in‑store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest‑readiness at all times.
• Maintain prompt, regular attendance.

Skills

POS proficiency

Communication skills

Collaboration

Teamwork

Customer relationships

Adaptability under pressure

Education

High school diploma preferred

Job description

Ulta Beauty in Bellevue, WA is seeking a Lead Cashier to optimize guest transactions and cashwrap standards while training new cashiers and cross-training associates. The role focuses on loyalty, credit, and sales performance through guest experience and processes.

Responsibilities include supervising register operations, merchandising cashwraps, and maintaining store cleanliness, with a flexible schedule including weekends and holidays. Strong customer service and sales skills are essential.