Lead Cashier: Guest Experience & Loyalty

Ulta; Flower Mound (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Ulta Beauty in Flower Mound, TX is seeking a Lead Cashier to drive guest transactions, loyalty metrics, and cashwrap standards while mentoring junior cashiers. This role emphasizes a passion for guest service and a collaborative environment with store teams.

The Lead Cashier supports leadership by opening/closing registers, training new cashiers, and maintaining immaculate cashwrap displays, ensuring an exceptional guest experience and adherence to procedures.

Qualifications

• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi-task, and problem-solve
• Demonstrated knowledge and passion for guest service and a competency for selling
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
• Demonstrated experience in exceeding sales goals and training new hires

Responsibilities

• Drive store performance by meeting or exceeding retail and service sales and loyalty goals.
• Provide exceptional guest service, greet and engage guests, and recommend Ulta Beauty products and services.
• Handle sales, refunds, and exchanges and assist in product demonstrations to drive sales.
• Train new cashiers and cross-train associates in cashiering and cashwrap procedures.

Skills

POS systems

Communication

Teamwork

Adaptability

Customer relations

Guest service

Independence

Education

High school diploma

Tools

POS system

Job description

Ulta Beauty in Flower Mound, TX is seeking a Lead Cashier to drive guest transactions, loyalty metrics, and cashwrap standards while mentoring junior cashiers. This role emphasizes a passion for guest service and a collaborative environment with store teams.

The Lead Cashier supports leadership by opening/closing registers, training new cashiers, and maintaining immaculate cashwrap displays, ensuring an exceptional guest experience and adherence to procedures.