Lead Cashier & Guest Experience Leader

Ulta Beauty, Inc.; Waterford (CT); On-site; USD 23,000 - 32,000; Full time

Job summary

Ulta Beauty, Inc. is seeking a Lead Cashier in a dynamic retail environment in Waterford, CT. The role emphasizes guest service, sales performance, and loyalty program engagement, with leadership duties and cashier training responsibilities.

The successful candidate will drive customer satisfaction and store performance while upholding brand standards. The position requires a can-do attitude, strong communication, and the ability to lead by example in a fast-paced setting.

Qualifications

• High school diploma preferred.
• 2 years of cashier/retail experience preferred.
• Strong guest service and sales skills.
• Ability to train new cashiers.
• Knowledge of loyalty programs.

Responsibilities

• Meet/exceed store sales goals and loyalty targets.
• Provide exceptional guest service at cashwrap and floor.
• Handle sales, refunds, and exchanges professionally.
• Coordinate makeup applications, skincare analysis, and product demos to drive sales.
• Support events and appointments to enhance the guest experience.
• Maintain organization of cashwrap displays and supplies.
• Ensure consistent attendance and punctuality.

Skills

POS knowledge

Communication skills

Teamwork

Customer service

Training & coaching

Adaptability

Education

High school diploma or equivalent

Experience: 2 years cashier/retail

Tools

Point of Sale system

Apple devices

Job description

Ulta Beauty, Inc. is seeking a Lead Cashier in a dynamic retail environment in Waterford, CT. The role emphasizes guest service, sales performance, and loyalty program engagement, with leadership duties and cashier training responsibilities.

The successful candidate will drive customer satisfaction and store performance while upholding brand standards. The position requires a can-do attitude, strong communication, and the ability to lead by example in a fast-paced setting.