Lead Cashier & Guest Experience Leader

Ulta

Chattanooga (TN)

On-site

USD 17,000 - 22,000

Full time

8 days ago

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Job summary

Ulta Beauty in Chattanooga seeks a Lead Cashier to drive guest transactions, loyalty engagement and service excellence. You will lead register operations, assist in training cashiers, and ensure cashwrap standards while delivering an outstanding guest experience.

The role emphasizes teamwork, accountability, and brand standards, with flexible scheduling and strong guest service focus across all store areas.

Qualifications

High school diploma is preferred.
2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
Proven ability to delegate, multi‑task and problem‑solve.
Demonstrated knowledge and passion for guest service and a competency for selling.
Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni‑channel, guest loyalty and shrink.
Ensure each guest receives exceptional service by greeting, engaging and personalizing service to needs.
Courteously handle sales, refunds and exchanges.
Pair guests with an associate for makeup applications, skincare analysis and product demonstrations.
Book appointments for services and in‑store events delivering a superior guest experience while meeting sales goals.
Maintain cashwrap displays, supplies and impulse fixtures to ensure guest readiness.