Lead Cashier & Guest Experience Coach

Ulta Beauty, Inc.; Cedar Park (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Ulta Beauty, Inc. is seeking a Lead Cashier to help deliver an exceptional guest experience at our Cedar Park store. You will greet guests, guide them through purchases, and coordinate with associates to personalize service and drive sales.

You will handle transactions, refunds, exchanges, and ensure accurate cash handling while maintaining store standards and a friendly, welcoming environment.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi‑task, and problem‑solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Meet or exceed store goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Greet guests and engage them, personalize service, and recommend Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Pair guests with an associate for makeup applications, skincare analysis, and product demonstrations to drive sales and guest experience.
• Book appointments for and support services and in-store events delivering an unrivaled guest experience while meeting sales goals.
• Take ownership of replenishment, organization, and maintenance of cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness.
• Maintain prompt, regular attendance.

Skills

POS proficiency

Communication

Team collaboration

Independent work

Customer relationships

Adaptability

Education

High school diploma

Job description

Ulta Beauty, Inc. is seeking a Lead Cashier to help deliver an exceptional guest experience at our Cedar Park store. You will greet guests, guide them through purchases, and coordinate with associates to personalize service and drive sales.

You will handle transactions, refunds, exchanges, and ensure accurate cash handling while maintaining store standards and a friendly, welcoming environment.