Lead Cashier & Front-End Team Coach

Lowe's Companies, Inc.; Sarasota (FL); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Lowe’s Companies, Inc. is seeking a store associate to deliver consistent customer service, assist customers with locating and loading merchandise, and help keep the store running smoothly. The role involves using the POS system for sales, handling transactions, and ensuring accurate pricing and receipts.

The position emphasizes strong communication, teamwork, and vigilance to maintain security and a safe shopping environment, with opportunities to develop frontline leadership skills over time.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement.
• Less than 1 Year Experience using a computer, including inputting, accessing, modifying, or outputting information
• Less than 1 Year Experience using common retail technology, such as smart phones and tablets
• 1 Year Retail experience as a cashier
• Ability to obtain sales related licensure or registration as may be required by law

Responsibilities

• Provides SMART customer service at all times through Lowe’s customer service policies, procedures and programs
• Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise
• Listens to questions and walks customers through projects when necessary
• Communicates information about stock, special order merchandise, feature benefits, application, and warranty information
• Coaches, develops, provides feedback, and trains associates in departmental duties or sales opportunities (CSA Front End Team)
• Uses a cash register to process sales transactions, returns, and refunds
• Provides proper monetary change to Front End associates for register activities
• Removes security tags, verifies product information, and bags merchandise
• Prepares register area at shift start/end and checks functionality of registers
• Inspects returned merchandise for damages
• Enters and submits customer orders, prints order tickets, verifies receipts
• Looks up product information and competitor prices for price match
• Records store use items on use lists
• Completes cash counting and daily reconciliation duties
• Monitors cash in drawer and cash recycler levels
• Monitors store entrances/exits and assists customers/associates
• Detects signs of shoplifting and communicates to management
• Ensures safety and housekeeping standards are followed
• Maintains a safe work environment and conducts daily safety reviews
• Adheres to safety requirements for equipment and processes
• Operates store equipment as needed (e.g., Zebra phone, cash recycler, copiers, CCTV, etc.)
• Other duties as assigned

Skills

Customer service

Cashier

Retail sales

Team coaching

Problem solving

Education

High school diploma or GED

Tools

POS system

CCTV system

Smartphone/Tablet retail tech

Job description

Lowe’s Companies, Inc. is seeking a store associate to deliver consistent customer service, assist customers with locating and loading merchandise, and help keep the store running smoothly. The role involves using the POS system for sales, handling transactions, and ensuring accurate pricing and receipts.

The position emphasizes strong communication, teamwork, and vigilance to maintain security and a safe shopping environment, with opportunities to develop frontline leadership skills over time.