Lead Cashier & Customer Experience Coach

Lowe's Companies, Inc.; Richmond (VA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

401(k) Retirement plan with company

Paid time off

Job summary

Lowe’s Companies, Inc. is seeking a part-time or full-time Retail Associate to deliver exceptional customer service, assist shoppers, and process transactions at the front end. The role involves guiding customers to products, demonstrating features, and ensuring a smooth checkout experience.

Responsibilities include handling cash, applying Lowe's policies, and supporting store operations. Benefits and schedule details are provided for eligible associates.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement.
• 1 Year Retail experience as a cashier or similar role.
• Ability to obtain sales-related licensure or registration if required by law.

Responsibilities

• Provides SMART customer service at all times through Lowe's customer service policies.
• Seeks out customers to understand needs and assists in locating and loading merchandise.
• Listens and responds to questions, guiding customers through projects in store.
• Communicates product and warranty information related to Lowe's programs.
• Coaches and trains associates in departmental duties and sales opportunities.

Skills

Customer service

Cashier experience

Retail sales

Teamwork

Education

High school diploma or GED

Tools

POS system

Job description

Lowe’s Companies, Inc. is seeking a part-time or full-time Retail Associate to deliver exceptional customer service, assist shoppers, and process transactions at the front end. The role involves guiding customers to products, demonstrating features, and ensuring a smooth checkout experience.

Responsibilities include handling cash, applying Lowe's policies, and supporting store operations. Benefits and schedule details are provided for eligible associates.