Lead Cashier: Customer Service & Checkout Leader

Lowe's; Noblesville (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowe's in Noblesville, IN is seeking a Customer Service Associate to assist customers, operate the cash register, and support daily store operations. You will help customers locate products, process transactions, and maintain a clean, organized shopping environment.

Responsibilities include greeting customers, answering questions, loading merchandise, handling returns, and collaborating with team members on sales opportunities. Prior retail cashier experience preferred.

Qualifications

• High school diploma or GED required or equivalent experience.
• Less than 1 Year Experience with computers and inputting information.
• Less than 1 Year Experience with common retail technology (smartphones, tablets).
• 1 Year Retail experience as a cashier.

Responsibilities

• Provides SMART customer service at all times through Lowe's customer service policies, procedures and programs.
• Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise.
• Listens to and responds to customer and employee questions, guiding them through projects when necessary.
• Communicates stock, feature benefits, application, and warranty information related to Lowe's programs.
• Coaches, develops, provides feedback, and trains associates in departmental duties or sales opportunities.
• Uses a cash register to process sales transactions, returns, and refunds according to guidelines.
• Provides proper monetary change to cashiers for register activities.
• Removes security tags, verifies product information, and bags merchandise for customers.
• Assists in line vesting to improve checkout turnaround and coverage.
• Prepares register area at shift start/end and checks functionality of registers and scanners.
• Inspects returned merchandise for damages.
• Enters and submits customer orders, prints order tickets, verifies receipts, and signs loading tickets.
• Looks up product information and compares prices for price matching.
• Records items used in the store on use lists and completes daily reconciliation duties.
• Monitors cash in drawer and cash recycler levels.
• Monitors store entrances/exits, assisting customers or associates and responding to alarms.
• Detects signs of shoplifting and communicates risks to management or Asset Protection.
• Maintains housekeeping standards and store/work area cleanliness.
• Maintains a safe work environment and conducts daily safety reviews.
• Follows safety requirements for stock handling and equipment use.
• Operates store equipment as needed (e.g., cash recycler, scanners, CCTV, etc.).
• Performs other duties as assigned.

Skills

Customer service

Cashier experience

Retail knowledge

Product knowledge

Education

High school diploma or GED

Tools

Cash register

Job description

Lowe's in Noblesville, IN is seeking a Customer Service Associate to assist customers, operate the cash register, and support daily store operations. You will help customers locate products, process transactions, and maintain a clean, organized shopping environment.

Responsibilities include greeting customers, answering questions, loading merchandise, handling returns, and collaborating with team members on sales opportunities. Prior retail cashier experience preferred.