Lead Cashier & Customer Experience Specialist

The Home Depot; Waltham (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot in Waltham, MA is seeking a Head Cashier to support customer service excellence at the front end. You will supervise and guide Cashiers, expedite price checks, and assist in processing POS transactions across mainline registers and Self-Checkout. A strong customer service orientation is essential.

The role emphasizes coaching, training, and teamwork to ensure smooth front-end operations in a fast-paced retail environment.

Qualifications

• 1+ years of cashier experience preferred.

Responsibilities

• Provide fast, friendly, accurate and safe service at checkout.
• Process Checkout and Returns transactions.
• Monitor and maintain the Self-Checkout area.
• Coach and train new cashiers as needed.

Skills

Cashier experience

Job description

The Home Depot in Waltham, MA is seeking a Head Cashier to support customer service excellence at the front end. You will supervise and guide Cashiers, expedite price checks, and assist in processing POS transactions across mainline registers and Self-Checkout. A strong customer service orientation is essential.

The role emphasizes coaching, training, and teamwork to ensure smooth front-end operations in a fast-paced retail environment.