Lead Cashier & Customer Experience Specialist

Lowe's Home Centers, LLC; Santa Cruz (CA); Hybrid; USD 22,000 - 28,000; Full time

Job summary

Lowe's Home Centers, LLC in Santa Cruz seeks a customer-focused associate to assist shoppers, operate the register, and support loading merchandise. You will welcome customers, locate products, and explain Lowe's programs.

The role emphasizes safety, accuracy, and teamwork, with opportunities to learn store systems and contribute to a positive shopping experience.

This full-time position requires a high school diploma or GED and retail cashier experience.

Qualifications

• High school diploma or GED required.
• 1 year of cashier experience in retail preferred.
• Ability to obtain sales-related licensure if required.
• Excellent numerical and communication skills.
• Basic computer and mobile device proficiency.

Responsibilities

• Provides SMART customer service following Lowe's policies and programs.
• Assists customers in locating, demonstrating, selecting, and loading merchandise.
• Responds to customer and employee questions and guides them through projects as needed.
• Communicates stock, special order info, warranties, and program benefits to customers.
• Coaches and trains associates in department duties and sales opportunities.

Skills

Customer service

Cashier skills

Retail knowledge

Loss prevention awareness

Team collaboration

Education

High school diploma or GED

Tools

POS system

Cash register

Merchandise loading

Job description

Lowe's Home Centers, LLC in Santa Cruz seeks a customer-focused associate to assist shoppers, operate the register, and support loading merchandise. You will welcome customers, locate products, and explain Lowe's programs.

The role emphasizes safety, accuracy, and teamwork, with opportunities to learn store systems and contribute to a positive shopping experience.

This full-time position requires a high school diploma or GED and retail cashier experience.