Lead Cashier & Customer Experience Coach

Lowe's; St. Louis (MO); Híbrido; USD 28.000 - 32.000; Jornada completa

Descripción de la vacante

Lowe's in St. Louis is seeking a Customer Service Associate to provide top-notch assistance at the front end. You will help customers locate and select merchandise, demonstrate product features, and load items as needed.

You will operate the cash register, handle transactions, and ensure accuracy in cash handling and daily reconciliation. The role emphasizes safety, security, and high-quality customer experiences in a fast-paced retail setting.

Formación

• High school diploma or GED.
• Less than 1 year experience using a computer.
• Less than 1 year experience using common retail technology (smartphones/tablets).
• 1 year retail experience as a cashier.
• Ability to obtain sales-related licensure or registration as required by law.

Responsabilidades

• Provide SMART customer service following Lowe's policies and programs.
• Assist customers in locating, demonstrating, selecting, carrying and loading merchandise.
• Respond to customer and employee questions and guide them to product areas or projects.
• Operate cash register and process sales transactions, returns and refunds per guidelines.
• Support checkout operations, stock management, and housekeeping to maintain safe, clean store areas.
• Identify suspicious activity and communicate security concerns to management.

Conocimientos

Customer service

Cashier operations

Sales skills

Problem solving

Educación

High school diploma or GED

Herramientas

Cash register

CCTV system

Descripción del empleo

Lowe's in St. Louis is seeking a Customer Service Associate to provide top-notch assistance at the front end. You will help customers locate and select merchandise, demonstrate product features, and load items as needed.

You will operate the cash register, handle transactions, and ensure accuracy in cash handling and daily reconciliation. The role emphasizes safety, security, and high-quality customer experiences in a fast-paced retail setting.