Lead Cashier & Customer Experience Coach

Lowe's Companies, Inc.; Carlisle (Cumberland County); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a front-end associate in Carlisle, PA to deliver exceptional customer service and support store operations. You will assist customers with locating and loading merchandise and processing sales at the register.

Responsibilities include guiding customers through projects, answering questions about stock and warranties, and helping maintain store safety and cleanliness. Previous cashier experience and comfort with POS systems are preferred.

Qualifications

• High school diploma or GED or equivalent experience.
• 1 year of cashier experience in retail.
• Ability to use a computer and basic retail tech devices.

Responsibilities

• Provide SMART customer service at all times through Lowe's policies and programs.
• Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise.
• Listens to and responds to customer and employee questions, guiding through projects when necessary.
• Communicates information to customers regarding stock, special orders, features, and warranty information.
• Coaches, develops, and trains associates in department duties and sales opportunities.

Skills

Customer service

Cashier experience

POS systems

Retail technology

Education

High school diploma or GED

Tools

POS terminal

Job description

Lowe's Companies, Inc. is seeking a front-end associate in Carlisle, PA to deliver exceptional customer service and support store operations. You will assist customers with locating and loading merchandise and processing sales at the register.

Responsibilities include guiding customers through projects, answering questions about stock and warranties, and helping maintain store safety and cleanliness. Previous cashier experience and comfort with POS systems are preferred.