Lead Cashier

Kith Malibu; United States; On-site; USD 27,000 - 39,000; Full time

Job summary

Kith Malibu is seeking a Lead Cashier in Malibu, CA to act as an extension of store management. You will manage cash flow, POS processes, and serve as the liaison for all cash management needs from the retail door to HQ, while helping train staff and enforce SOP.

This role emphasizes exceptional customer experience, accuracy in transactions, data integrity, and the ability to lead a team in a fast-paced environment.

Qualifications

• 2–3 years in a managerial role.
• Experience with retail/apparel operations and POS a plus.
• Strong communication and problem-solving skills.
• Ability to lead a large team and delegate tasks.

Responsibilities

• Ambassador for the brand by delivering exceptional customer experience.
• Complete all cashier transactions accurately and efficiently.
• Participate in cashier training programs and SOPs.
• Maintain data integrity and follow cash-handling procedures.
• Provide register training to staff as needed.
• Handle customer situations in line with policy and procedures.
• Maximize opportunities at the cash wrap to boost loyalty.
• Audit and provide feedback on register procedures.
• Perform opening and closing register procedures.
• Manage POS procedures across stores in partnership with management.

Skills

Multitasking

Leadership

POS experience

Communication

Attention to detail

Tools

POS system

Job description

ABOUT THE ROLE

Location: Malibu, CA Status: Full-time Compensation: $24.00/ hr

Position Summary:

The Lead Cashier is a extension of store Management. The Lead Cashier manages the cash flow and point of sale processes and procedures for their respective store. They are the liaison and voices for all cash management needs from the retail door to HQ. The Lead Cashier in partnership with management and Retail Coordinator implements SOP and training for staff. The Lead cashier in partnership with store management dictates the behaviors and procedures within the cash wrap areas.

Primary Responsibilities:

• Ambassador for the brand by re-enforcing an exceptional customer experience.
• Completes all cashier-required transactions with accuracy and efficiency.
• Completes all components of current cashier training programs.
• Ensures data integrity procedures are followed.
• Provides register/cashier training to team as needed.
• Handles customer situations in compliance with Policy and Procedures.
• Maximizes opportunities at the cash-wrap to improve customer loyalty.
• Audits, follows up and gives feedback on register auditing procedures.
• Performs opening and closing register procedures.
• Performs all retail related charge backs.
• Manages POS procedures across all retail doors in partnership with Store Management/Lead Cashiers.

REQUIREMENTS

• Availability Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as Holidays.
• Availability to consistently work weekends, special projects, drops/releases or as the business’ needs require.

Experience:

• 2-3-year experience in a managerial role.
• Experience with retail/apparel operations and Point of Sale a plus.
• Ability to multitask and manage multiple projects at once Thorough communication and detail oriented Problem solver and solution oriented.
• Ability to lead a large team and delegate task.

Skills:

• Works with high attention to detail, ensuring that all aspects of an assignment, project and/or process are thought through, addressed, and delivered for optimal results.
• Works with forward-thinking, solution-orientated mindset; ensuring projects, processes and procedures are built out for long-term and within Brand's best interest.
• Works well cross-functionally, and amongst their teams; ensuring that all decisions made are shared as a collective effort, with a high level of awareness of impact on others.
• Tends to be a voice of guidance.
• Works with passion and care; ensuring that strong ethics and empathy are behaviors continuously exuded.
• Additionally, their behavior is the best reflection of the Brand's vision, mission and goals.

WHO YOU ARE

Professional Characteristics:

• Efficient and effective communicator
• Strong multitasker and efficient delegator
• Organized
• Comfortable with following up and holding themselves and others accountable

Personal Characteristics:

• Responsible and reliable
• Natural born leader
• Career driven
• A people-person

WHO WE ARE

Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men’s, women’s and children’s apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators. Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops. Kith Treats, conceived from Fieg’s childhood love for cereal, operates in 10 locations, as well as Sadelle’s at Kith restaurants in Paris, Miami Design District, Toronto and Seoul. The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact. Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that embodies a multi-faceted lifestyle through a distinct lens of personal storytelling, with uncompromising detail to fabrication and design. Kith offers in-house apparel, accessories, and footwear collections for men, women, and children, and also has an ice cream parlor in every flagship and full-service restaurants in select locations. Born and raised in Queens, New York, Kith Founder Ronnie Fieg rose the ranks from 13-year-old stock boy at footwear franchise David Z. to the company’s chief buyer, earning him a profound understanding of the retail landscape and a network of powerful brand relationships. As the Kith’s CEO and Creative Director, Fieg is known for his ability to create premium products and deliver unparalleled experiences, with a personal philosophy of giving the consumer more than what they pay for. Under his guidance, the brand has become known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators, including Coca-Cola, Nike, BMW, the NFL, Disney, Versace, Giorgio Armani and many others. In addition to his role at Kith, Fieg also serves as the first-ever Creative Director of the New York Knicks, and the Chairman of the Board of The Kinnect Foundation, Kith’s in-house non-profit, which is devoted to creating positive change through education, community and social impact.