Cashier Lead

KITH; Beverly Hills (CA); On-site; USD 34,000 - 49,000; Full time

Job summary

Kith is seeking a Lead Cashier for the Rodeo store in Beverly Hills. This role extends store management and oversees cash flow and POS processes, acting as liaison for cash management from the floor to HQ.

You will implement SOPs and training for staff, guiding cash wrap behaviors and procedures with store management. You’ll lead cashier operations, train team members, ensure data integrity, and seize opportunities to broaden customer loyalty while upholding brand standards across the retail

Qualifications

• 2-3 years of managerial retail experience.
• Retail/apparel operations and POS experience a plus.
• Ability to multitask and manage multiple projects.
• Strong communication and detail orientation.
• Ability to lead a large team and delegate tasks.

Responsibilities

• Reinforce exceptional customer experience.
• Complete all cashier transactions with accuracy and efficiency.
• Provide cashier training to team.
• Ensure data integrity procedures are followed.
• Handle customer situations per Policy and Procedures.
• Maximize opportunities at the cash-wrap to build loyalty.
• Audit and follow up on register procedures.
• Open and close registers.
• Manage POS procedures across all retail doors with Store Management.

Skills

Attention to detail

Leadership

Multitasking

Communication

Team guidance

Tools

POS system

Job description

ABOUT THE ROLE

Location: Rodeo store

Status: Full Time

Compensation: $30.00/hr

Position Summary: The Lead Cashier is a extension of store Management. The Lead Cashier manages the cash flow and point of sale processes and procedures for their respective store. They are the liaison and voices for all cash management needs from the retail door to HQ. The Lead Cashier in partnership with management and Retail Coordinator implements SOP and training for staff. The Lead cashier in partnership with store management dictates the behaviors and procedures within the cash wrap areas.

RESPONSIBILITIES

Primary Responsibilities

• Ambassador for the brand by re-enforcing an exceptional customer experience.
• Completes all cashier-required transactions with accuracy and efficiency.
• Completes all components of current cashier training programs.
• Ensures data integrity procedures are followed.
• Provides register/cashier training to team as needed.
• Handles customer situations in compliance with Policy and Procedures.
• Maximizes opportunities at the cash-wrap to improve customer loyalty.
• Audits, follows up and gives feedback on register auditing procedures.
• Performs opening and closing register procedures.
• Performs all retail related charge backs.
• Manages POS procedures across all retail doors in partnership with Store Management/Lead Cashiers.

REQUIREMENTS

Availability

• Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as Holidays.
• Availability to consistently work weekends, special projects, drops/releases or as the business’ needs require.

Experience

• 2-3-year experience in a managerial role.
• Experience with retail/apparel operations and Point of Sale a plus
• Ability to multitask and manage multiple projects at once
• Thorough communication and detail oriented
• Problem solver and solution oriented.
• Ability to lead a large team and delegate task.

Skills

• Works with high attention to detail, ensuring that all aspects of an assignment, project and/or process are thought through, addressed, and delivered for optimal results.
• Works with forward-thinking, solution-orientated mindset; ensuring projects, processes and procedures are built out for long-term and within Brand’s best interest.
• Works well cross-functionally, and amongst their teams; ensuring that all decisions made are shared as a collective effort, with a high level of awareness of impact on others. Tends to be a voice of guidance.
• Works with passion and care; ensuring that strong ethics and empathy are behaviors continuously exuded.
• Additionally, their behavior is the best reflection of the Brand’s vision, mission and goals.

WHO YOU ARE

Professional Characteristics

• Efficient and effective communicator
• Strong multitasker and efficient delegator
• Organized
• Comfortable with following up and holding themselves and others accountable

Personal Characteristics

• Responsible and reliable
• Natural born leader
• Career driven
• A people-person

WHO WE ARE

Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men’s, women’s and children’s apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.

Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops. Kith Treats, conceived from Fieg’s childhood love for cereal, operates in 10 locations, as well as Sadelle’s at Kith restaurants in Paris, Miami Design District, Toronto and Seoul.

The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact.

Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address.