Lead Cashier

ULTA Beauty; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading beauty retailer as a Lead Cashier, where you'll enhance guest experiences and drive sales through exceptional service and teamwork. You'll train new cashiers, support store events, and maintain cashwrap standards. This role offers growth opportunities in a vibrant environment dedicated to beauty and customer satisfaction.

Qualifications

• 2 years relevant experience or equivalent preferred.
• Proven delegation, multitasking, and problem-solving skills.

Responsibilities

• Contribute to meeting or exceeding store goals related to retail and service sales.
• Provide exceptional service by greeting and engaging guests.
• Support makeup applications and product demonstrations.

Skills

Communication

Collaboration

Problem Solving

Education

High school diploma

Tools

POS systems

Job description

OVERVIEW

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

GENERAL SUMMARY & SCOPE

The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in cashiering, the LC assists in training new cashiers and cross-training other associates, demonstrating the ability to proactively collaborate, lead, and influence peers. This position drives loyalty results, including credit, through performance (sales, guest experience, and loyalty), people (guest service, and associate training and development), and process (operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier supports the leadership team with register functions, associate exit inspections, and cashier chat in/outs, requiring a passion for guest experience, process excellence, and delivering results by engaging guests on our Loyalty Life Cycle and contributing to goal achievement.

PRINCIPAL DUTIES & RESPONSIBILITIES

(*Essential Job Functions)

The LC champions Ulta Beauty’s mission, vision, and values, demonstrating them consistently by performing the following duties and responsibilities, as well as other assigned projects:

Performance

• Contribute to meeting or exceeding store goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink.
• Provide exceptional service by greeting and engaging guests, personalizing service, and recommending products and/or services.
• Handle sales, refunds, and exchanges courteously.
• Support makeup applications, skincare analysis, and product demonstrations to enhance guest experience and drive sales.
• Book appointments and support in-store events to deliver an outstanding guest experience while meeting sales targets.
• Maintain replenishment, organization, and readiness of cashwrap displays and supplies.
• Maintain regular attendance.

People

• Support an inclusive environment for teammates and guests.
• Assist leadership with cashier chat ins/outs and associate exit inspections.
• Stay informed about industry trends, products, and services to better serve guests.
• Promote the guest loyalty program and create excitement around credit and loyalty goals.
• Train new cashiers and cross-train associates in cashiering.
• Engage and influence peers to achieve performance goals.
• Ensure personalized guest experience and adherence to Ulta’s systems.
• Participate in ongoing training to enhance professional development and sales.
• Collaborate across the store to grow the business.

Process

• Ensure compliance with policies, procedures, and standards.
• Adhere to dress code.
• Complete transactions correctly, including returns and media control.
• Perform register open/close functions as directed.
• Maintain store cleanliness and standards.
• Protect assets and minimize loss through adherence to operational procedures.
• Execute other operational tasks as assigned.

JOB QUALIFICATIONS

Education

• High school diploma preferred.

Experience

• 2 years relevant experience or equivalent preferred.
• Proven delegation, multitasking, and problem-solving skills.
• Passion for guest service and sales.
• Experience in addressing guest concerns professionally.
• Track record of exceeding sales goals and training new hires.

Skills

• Proficient with POS systems and technology.
• Excellent communication skills.
• Strong collaboration and interpersonal skills.
• Ability to work independently and in teams.
• Build and maintain customer relationships.
• React well under pressure and adapt to change.

SPECIAL POSITION REQUIREMENTS

• Flexible schedule including evenings, weekends, and holidays.
• Must be 18 years or older.

WORKING CONDITIONS

• Mobility throughout the store.
• Frequent bending, reaching, lifting up to 25 lbs.
• Coordination and manipulation of objects during shift.

If an associate has a disability preventing essential functions, the company will engage in an interactive process to determine reasonable accommodations. Ulta Beauty is an Equal Opportunity employer and encourages applicants from underrepresented backgrounds, without discrimination based on protected statuses.