Lead Cashier

ULTA Beauty; Lafayette (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading beauty retailer as a Lead Cashier where you will enhance guest experiences and drive sales. This role involves training new cashiers, ensuring compliance with policies, and maintaining a welcoming environment. If you are passionate about beauty and customer service, this is the perfect opportunity to grow your career in a dynamic setting.

Qualifications

• 2 years of relevant work experience preferred.
• Ability to delegate, multi-task, and problem-solve.

Responsibilities

• Ensure exceptional guest service and maintain cashwrap standards.
• Assist in training new cashiers and cross-training associates.
• Drive loyalty results through guest engagement and sales.

Skills

Communication

Collaboration

Customer Relationships

Adaptability

Education

High school diploma

Tools

POS systems

Job description

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Overview

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

General Summary & Scope

The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in cashiering, the LC assists in the training of new cashiers and the cross-training of other associates, demonstrating the ability to proactively collaborate, lead, and influence peers. This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and development), and process (operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections, and cashier chat in/outs. It requires a passion for the guest experience, process excellence, and delivering exceptional results by engaging every guest on the benefits of our Loyalty Life Cycle and positively contributing to achieving goals.

Principal Duties & Responsibilities

The LC is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

Performance

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Handle sales, refunds, and exchanges courteously.
• Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take ownership of replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.
• Maintain prompt, regular attendance.

People

• Support an inclusive environment that supports teammates, peers, and the internal and external guests served.
• Assist in training new cashiers and cross-training other associates in cashiering.
• Engage and influence peers to achieve peak productivity and performance.
• Drive cashier accountability in delivering an exceptional, personalized Ulta Beauty brand experience, and follow Ulta Beauty’s systems’ prompts.
• Participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
• Collaborate with managers and associates to help grow the business.

Process

• Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to the dress code.
• Complete all transactions accurately, including returns and media control, according to company policies.
• Perform register open and close functions as directed.
• Maintain store standards and cleanliness throughout the store.
• Protect company assets and minimize loss through adherence to standards and procedures.
• Execute other operational tasks as directed.

Job Qualifications

Education

• High school diploma preferred.

Experience

• 2 years of relevant work experience or equivalent education and experience preferred.
• Ability to delegate, multi-task, and problem-solve.
• Knowledge and passion for guest service and selling.
• Experience addressing guest concerns professionally.
• Experience exceeding sales goals and training new hires.

Skills

• Proficient with POS systems and basic technology.
• Excellent communication skills.
• Strong collaboration and interpersonal skills.
• Ability to work independently and in a team.
• Ability to build and maintain customer relationships.
• Adaptability and good judgment under pressure.

Special Position Requirements

• Flexible schedule including days, evenings, weekends, and holidays.
• Must be 18 years or older.

Working Conditions

• Mobility throughout the store during shift.
• Frequent physical activities including bending, lifting up to 25 lbs., etc.
• Engagement in physical manipulation of objects during shift.

If an associate has a disability preventing them from performing essential functions, the company will engage in an interactive process to determine reasonable accommodations.

Ulta Beauty is proud to be an Equal Opportunity employer and encourages applications from underrepresented backgrounds. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, age, disability, or other protected statuses.

About Ulta Beauty

Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer and a premier destination for cosmetics, skincare, hair care, and salon services. We offer over 25,000 products from about 500 brands, including our private label. We also feature full-service salons in every store.

We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws.