Lead Cashier

Wegmans; Alexandria (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

Wegmans is seeking a Front End Supervisor to ensure excellent customer service and efficient operations at the store's exit point. This role involves proactively assisting customers, managing cashiers, and leading a team in a fast-paced environment, while providing opportunities for professional growth.

Benefits

Competitive pay

Benefits

Flexible scheduling

Opportunities for growth

Qualifications

• Experience in food service, restaurant, grocery, or retail settings.
• Outgoing personality and leadership skills.

Responsibilities

• Assist customers in locating products and answering questions.
• Monitor customer flow and manage cash registers.
• Provide support to cashiers to meet customer needs.

Skills

Customer service

Leadership

Job description

In this position, you’ll ensure the Front End operates smoothly and employees have the tools and resources needed to provide excellent customer service as customers exit the store. If you have an outgoing personality and leadership skills, this could be the role for you!

What will I do?

• Proactively approach customers, assist them in locating products, and answer questions
• Respond promptly to assist cashiers and meet customer needs efficiently
• Monitor customer flow and traffic patterns, manage open lanes, and run registers to reduce wait times

Required Qualifications

• Customer service experience, preferably in food service, restaurant, grocery, or retail settings

Work Environment

The physical demands are classified as light to medium. This includes repetitive hand and arm movements, lifting, standing, and walking for up to 4 hours without a break, occasional bending, frequent reaching, moving, and lifting, along with continuous interaction with customers and coworkers in a fast-paced environment. You may be asked to work at a cash register station. The typical weight of items lifted ranges from 5 to 12 pounds, with occasional lifts up to 50 pounds with assistance. The environment is indoors with exposure to seasonal outdoor temperatures and weather. Basic tools include cash registers, scan guns, shopping bags, and carts.

Preferred Experience

• Customer service experience, especially in food service, restaurant, grocery, or retail settings
• Managerial or supervisory experience demonstrating our core values and achieving results in key performance measures

At Wegmans, we believe in fulfilling our employees' needs first, offering competitive pay, benefits, flexible scheduling, and opportunities for growth. We are proud to be recognized as one of the 100 Best Companies to Work For by FORTUNE magazine for 25 years in a row. Join us to work in a family-oriented, mission-driven environment where you can do what you love and love what you do.