Lead Case Manager, HRSN & Staff Coaching

Tech9; Portland (OR); On-site; USD 38,572 - 42,705; Full time

Job summary

A leading service provider in Portland is seeking a Case Manager Lead to provide technical assistance and supervision to HRSN staff. This role involves coaching, training, and overseeing case management processes. Candidates should have 1-3 years in social services, strong organizational skills, and a valid driver's license. Preferred qualifications include 4+ years of experience and familiarity with Oregon Health Plan. Salary is between $28-$31 per hour, dependent on experience.

Qualifications

• 1–3 years of experience in social services, health navigation, housing, or case management.
• Demonstrated ability to interpret and apply program rules and guidelines.
• Experience maintaining confidential client records.

Responsibilities

• Provide consultation and technical assistance to direct service staff.
• Facilitate case staffing and assist in case planning.
• Conduct audits and reviews of case file documents.

Skills

Motivational interviewing

Crisis intervention techniques

Safety assessments

Developing case plans

Navigating complex systems

Education

High school diploma or equivalent (GED)

Tools

Google Suite

Data management software

Job description

A leading service provider in Portland is seeking a Case Manager Lead to provide technical assistance and supervision to HRSN staff. This role involves coaching, training, and overseeing case management processes. Candidates should have 1-3 years in social services, strong organizational skills, and a valid driver's license. Preferred qualifications include 4+ years of experience and familiarity with Oregon Health Plan. Salary is between $28-$31 per hour, dependent on experience.