Lead Case Management Specialist

The Salvation Army; Nashville (TN); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

PTO & Holiday Pay

Life Insurance

Retirement Plans

Job summary

The Salvation Army in Nashville, TN seeks a lead case management worker to supervise and coordinate services for an assigned shelter and transitional housing caseload. You will interview clients, develop long-term action plans, and advocate for access to essential resources.

Ideal candidates hold a Bachelor's degree in Social Work or related field with four years of progressive case management experience; supervisory experience is preferred.

Qualifications

• Bachelor's degree in Social Work, Behavioral Science, or related field.
• Four years of progressively responsible experience in direct case management services.
• Supervisory experience preferred.
• Ability to communicate effectively in English.

Responsibilities

• Lead case management for an assigned caseload in shelter programs.
• Interview clients and develop long-term, structured case management plans.
• Advocate for clients to obtain essential services and resources.
• Ensure compliance with funding requirements and program standards.
• Support and mentor staff as needed.

Skills

Case management leadership

Client interviewing

Advocacy

Mentoring supervision

Education

Bachelor's degree in Social Work, Behavioral Science, or related field

Job description

Serves as lead worker to case management staff, serves as the first point of contact for questions about services; interviews accepts, and provides comprehensive, long-term, structured, complex case management services for an assigned caseload of clients participating in an emergency shelter and established transitional housing programs; understands the uniqueness of the client's history to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as an advocate for clients to acquire services that will enable them to cope with their environment functionally; ensures constant compliance with funding requirements.Physical Requirements and Working Conditions:Ability to meet attendance requirements.Ability to read, write, and communicate the English language effectively.Ability to communicate clearly and effectively both orally and in writing.Ability to think clearly and quickly to maintain control of client caseload.Work involves driving a vehicle to off-site meetings, where physical discomforts associated with changes in weather or noise, dust, dirt, and the like may occur.Employee BenefitsMedical, Dental and Vision InsurancePaid Time Off (PTO) and Holiday PayLife InsuranceRetirement Plans and more!Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field,AndFour years of progressively responsible experience providing direct case management social services, including assessing clients' needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources, with one year of supervisory experience preferred.OrAny equivalent combination of training and experience that provides the required knowledge, skills, and abilities.