Lead Case Administrator — Court Operations & Training

Massachusetts Trial Court; Salem (MA); On-site; USD 60,000 - 88,000; Full time

Job summary

Massachusetts Trial Court in Salem District Court is seeking a Lead Case Administrator I to manage complex case processing, supervise junior staff, and support court sessions.

The position requires a High School diploma or GED and four years of related experience, with proficiency in Tyler E-File, MassCourts, and videoconferencing tools. It is a union role with an entry-level pay band and opportunities for advancement within the range.

Qualifications

• High School diploma or GED required.
• 4 years of related work experience, preferably in case management.
• Equivalent combinations of education and experience may be considered.

Responsibilities

• Performs advanced case processing and reviews court documents for accuracy.
• Provides customer service to attorneys, litigants, and the public.
• May perform cashiering duties and issue receipts.
• Assists in training new employees on processes and court technologies.
• Maintains case files, coordinates endorsements, and schedules motions and proceedings.
• Assists during court sessions with papers, exhibits, and court lists.
• Maintains statistical data and prepares basic reports.

Skills

Organization

Customer service

Troubleshooting

Leadership

Attention to detail

Education

High School diploma or GED

Tools

Tyler E-File

MassCourts

For the Record

videoconferencing

Job description

Massachusetts Trial Court in Salem District Court is seeking a Lead Case Administrator I to manage complex case processing, supervise junior staff, and support court sessions.

The position requires a High School diploma or GED and four years of related experience, with proficiency in Tyler E-File, MassCourts, and videoconferencing tools. It is a union role with an entry-level pay band and opportunities for advancement within the range.