Lead Cargo Warehouse Supervisor

dnata Travel Group; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

dnata Travel Group in Dallas, TX is seeking a Cargo Warehouse Supervisor to oversee daily warehouse operations, ensuring safe, secure, and compliant cargo handling for airline customers. The role provides direct supervision of warehouse personnel, assigns and coordinates work activities, monitors performance, and ensures adherence to safety, security, and regulatory requirements.

You will lead, coach, and support staff to promote productivity, quality, compliance, and operational excellence

Qualifications

• Minimum three (3) years of experience in air cargo handling, warehouse operations, logistics, or a related environment.
• Previous supervisory or team leadership experience preferred.
• Working knowledge of international air cargo handling procedures, warehouse operations, and regulatory requirements.
• Strong leadership, communication, interpersonal, and employee coaching skills.
• Must be legally authorized to work in the United States.
• Must be able to obtain and maintain all required security clearances and Airport ID.
• Ability to lift up to 70 pounds and stand or walk for extended periods.

Responsibilities

• Supervise daily warehouse operations during assigned shifts to ensure the timely, safe, secure, and accurate handling of cargo.
• Assign, prioritize, and direct daily work activities to ensure adequate coverage and efficient operational performance.
• Oversee cargo acceptance, storage, build-up, breakdown, and movement activities in accordance with company, airline, and regulatory requirements.
• Lead, coach, motivate, and support warehouse personnel to promote productivity, quality, compliance, and operational excellence.
• Conduct employee briefings, provide on-the-job training, monitor performance, and support employee development initiatives.
• Monitor productivity, workforce utilization, operational metrics, and service performance and take corrective action as necessary.
• Investigate, document, and resolve cargo discrepancies, damages, shortages, service failures, and customer concerns.
• Coordinate effectively with airlines, freight forwarders, government agencies, customers, and internal stakeholders to facilitate efficient cargo operations.
• Support audits, inspections, inventory controls, corrective action plans, and continuous improvement initiatives.
• Maintain accurate operational records, reports, training documentation, and compliance records.
• Perform other duties as assigned by management.

Skills

Air cargo handling

Warehouse operations

Supervisory experience

Regulatory requirements

Leadership

Communication

Employee coaching

Job description

dnata Travel Group in Dallas, TX is seeking a Cargo Warehouse Supervisor to oversee daily warehouse operations, ensuring safe, secure, and compliant cargo handling for airline customers. The role provides direct supervision of warehouse personnel, assigns and coordinates work activities, monitors performance, and ensures adherence to safety, security, and regulatory requirements.

You will lead, coach, and support staff to promote productivity, quality, compliance, and operational excellence