Lead Caregiver & Field Operations Coordinator

Bellevue; Kenmore (WA); On-site; USD 34,000 - 39,000; Part time

Job summary

Acti-Kare Responsive In-Home Care seeks an experienced Lead Caregiver & Office Coordinator to join our team. This role blends field caregiving with office support, launching new clients, coaching caregivers, and covering shifts as needed.

You’ll train caregivers, conduct quality visits, handle scheduling, and support our office during staff absences. A strong caregiver background with CNA/HCA credentials and reliable transportation is essential.

Qualifications

• Active Washington State Home Care Aide (HCA) or Certified Nursing Assistant (CNA) credential.
• Strong hands-on caregiving experience.
• Comfort with a variety of client needs including personal care, dementia care, mobility, transfers, and higher-care clients.
• Valid driver’s license, auto insurance, reliable transportation, and willingness to travel within the service area.
• CPR/First Aid certification or ability to obtain as required.
• Strong communication, organization and problem-solving skills.
• Comfort using basic technology for scheduling, communication, and documentation.
• Excellent reliability and ability to work independently.
• Flexibility to move between field caregiving, client visits, caregiver support, training, scheduling, and office duties.

Responsibilities

• Help new clients get off to a strong start with caregiver introductions and follow-up support.
• Provide short-notice and emergency caregiving coverage when needed.
• Coach and support caregivers in client homes.
• Conduct caregiver observations and reinforce care plans, documentation and safety practices.
• Assist with caregiver orientation and hands-on training.
• Complete client quality visits and check-ins as assigned.
• Identify and resolve concerns related to caregiver fit, client satisfaction, safety, or service quality.
• Assist with scheduling, caregiver coordination, client-care support, and other office tasks during staff shortages or busy periods.
• Participate in rotating after-hours and weekend on-call schedule.
• Communicate clearly with clients, families, caregivers and office staff.
• Document visits, observations, training, and important follow-up needs.

Skills

HCA/CNA credential

Hands-on caregiving

Communication

Problem solving

Scheduling tech

Reliability

Independent work

Education

CPR/First Aid certification

Job description

Acti-Kare Responsive In-Home Care seeks an experienced Lead Caregiver & Office Coordinator to join our team. This role blends field caregiving with office support, launching new clients, coaching caregivers, and covering shifts as needed.

You’ll train caregivers, conduct quality visits, handle scheduling, and support our office during staff absences. A strong caregiver background with CNA/HCA credentials and reliable transportation is essential.