Lead Care Manager – Senior Care Leader & Coach

Sunrise Senior Living; New York (NY); Hybrid; USD 27,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability plans

Retirement savings

Employee Assistance Program

Discount program

Paid time off

Sick time

Holiday pay

myFlexPay

Tuition Reimbursement

Job summary

Sunrise Senior Living in New York, NY is seeking a Lead Care Manager who will serve as shift leader and coach the caregiving team. You will ensure high-quality resident care while maintaining strong documentation and service standards.

You will supervise coverage, participate in onboarding, and model professionalism and compassionate service for a diverse resident population. This role offers growth and a stable, supportive work environment.

Qualifications

• High School Diploma/GED required; age 18+
• CPR, First Aid, and Medication Administration certifications required
• Experience in assisted living, memory care, or senior care preferred
• Strong communication, delegation, and decision-making skills

Responsibilities

• Lead shift assignments, manage attendance, and coordinate coverage
• Provide hands-on ADL support when needed
• Coach caregivers on quality, hospitality, and documentation standards
• Review charting and ensure alignment with ISP
• Monitor resident changes and communicate concerns promptly
• Support onboarding and mentor new team members
• Promote safety, compliance, and smooth shift transitions

Skills

Communication

Delegation

Decision-making

Team coaching

ADL support

Education

High School Diploma or GED

Job description

Sunrise Senior Living in New York, NY is seeking a Lead Care Manager who will serve as shift leader and coach the caregiving team. You will ensure high-quality resident care while maintaining strong documentation and service standards.

You will supervise coverage, participate in onboarding, and model professionalism and compassionate service for a diverse resident population. This role offers growth and a stable, supportive work environment.