Lead Care Manager: Behavioral Health & Care Coordination

Serenehealth; Visalia (CA); On-site; USD 34,440 - 38,572; Full time

Benefits offered by this job

Medical, Dental, & Vision Benefits

401(k) after 1 year

Paid Vacation and Sick Leave

Flexible Spending Accounts

Job summary

A healthcare organization based in Visalia, California, is seeking a Lead Care Manager to develop personalized care plans and coordinate member services. The successful candidate will collaborate with interdisciplinary teams and provide emotional support to members, ensuring timely access to care. Candidates need at least one year of experience in member care, exceptional communication skills, and a commitment to the well-being of their community. Offering competitive pay and comprehensive benefits after 60 days, this role emphasizes both professional growth and compassionate patient care.

Qualifications

• Minimum of 1 year experience in case management or member care required.
• Valid California driver's license and vehicle insurance required.
• MA certificate or medical terminology knowledge preferred.

Responsibilities

• Interview members to assess medical and social determinant of healthcare gaps.
• Collaborate with interdisciplinary teams and coordinate social service plans.
• Advocate for members and consult with healthcare providers.

Skills

Excellent communication skills

Interpersonal skills

Organizational skills

Customer service skills

Multitasking ability

Education

High school diploma or GED

Job description

A healthcare organization based in Visalia, California, is seeking a Lead Care Manager to develop personalized care plans and coordinate member services. The successful candidate will collaborate with interdisciplinary teams and provide emotional support to members, ensuring timely access to care. Candidates need at least one year of experience in member care, exceptional communication skills, and a commitment to the well-being of their community. Offering competitive pay and comprehensive benefits after 60 days, this role emphasizes both professional growth and compassionate patient care.