Lead Care Manager - Spanish Speaker

Care Partners; Downey (CA); Hybrid; USD 56,000 - 77,000; Full time

Benefits offered by this job

Vehicle stipend

PTO 3 weeks

6 holidays

Health insurance

Dental insurance

Vision insurance

401k with employer matching

Dog-friendly office

Job summary

Care PartnersAtHome in California is seeking a Lead Case Manager to join our Enhanced Care Management team. This role blends field visits with office work, manages a 30–60 patient caseload, and coordinates health, mental health, and social services.

You will develop care plans, provide patient coaching, navigate resources, and document progress in our EHR. A Bachelor's degree in social work or related field with 1–2 years of experience is required; CA driver's license and bilingual Spanish are

Qualifications

• Bachelor's degree in social work, psychology, or related field with 1–2 years of case management experience.
• Experience with community outreach, field-based support, and connecting clients to healthcare and social services.
• Proficient with healthcare systems, EHRs, and computer applications; Spanish language skills preferred.
• Valid California driver's license and ability to travel between sites for field work.
• Successful completion of a federal background check.

Responsibilities

• Patient Outreach & Engagement: conduct outreach, referrals review, and enroll clients in the ECM program.

Skills

Bilingual Spanish

Healthcare systems proficiency

Communication skills

Education

Bachelor's degree in social work/psychology or related field

Tools

EHRs

Computer applications

Job description

• Compensation: $56k - $77,250k annually(Negotiable, based on experience)
• Type:Full-Time
• Location:Hybrid, Mainly Field work throughout OC and LA
• $500 Monthly Vehicle Stipend
• Medical, Dental, Vision, 401k with employer matching, Voluntary Life, Flex-Spending Account Options Savings
• Generous PTO Plan (3 weeks) and encouragement to USE IT!
• 6 holidays
• Grow & Shine: Work alongside healthcare professionals who mentor and support your career growth.
• Open Doors, Open Minds: Transparent leadership that listens and values your voice.
• Work-Life Bliss: Team outings, company events, and a commitment to putting you first.
• An Office That Feels Like Home: Modern, welcoming, and dog-friendly (as long as Fido's well-behaved!).

About Us:

Care PartnersAtHome is a leading provider of non-medical home care services in Orange County, LA, Inland Empire, San Diego, and Santa Barbara. We serve a diverse client population including Private clients,CalAIMCommunity Supports members, and Regional Center consumers. Our mission is to deliver high-quality, compassionate, and reliable care while supporting families, caregivers, and payer partners with excellence and accountability.

The Lead Case Manager (LCM) supports patients through compassionate, patient-centered care as part of the Enhanced Care Management (ECM) team under the CalAIM initiative. The role manages a caseload of approximately 30-60 patients, providing hybrid field and office-based case management, meeting patients in their homes or community settings. Responsibilities include developing comprehensive care plans and coordinating services addressing physical health, mental health, substance use, and social determinants of health. The LCM also performs patient outreach, assessments, care coordination, transitional care, and referrals to community resources to support overall patient well-being.

Lead Care Manager Requirements:

EDUCATION AND EXPERIENCE

• Education & Experience: Bachelor's degree in social work, psychology, or related field with 1-2 years of case management/social services experience.
• Community & Resource Knowledge: Experience with community outreach, field-based support, and connecting clients to healthcare and social service resources; strong knowledge of local services preferred.
• Technical & Communication Skills: Proficient with healthcare systems, EHRs, and computer applications; bilingual Spanish preferred.
• Field Requirements: Valid California driver's license and ability to travel between sites and perform field-based work in various community settings.
• Successful completion of a federal background check.

Essential Functions:

• Patient Outreach & Engagement: Conduct outreach, review referrals/records, and communicate with patients to determine eligibility and enroll them in the Enhanced Care Management (ECM) program.
• Care Planning & Coordination: Support development and implementation of person-centered care plans, coordinating services across physical health, mental health, substance use, social services, and community resources.
• Patient Support & Education: Coach patients using motivational interviewing and self-management strategies to help them manage health conditions and social needs.
• Resource Navigation & Access to Care: Assist with appointment scheduling, medication coordination, transportation, benefits applications (SSI, CalFresh, etc.), and transitional care after hospital discharge.
• Team Collaboration & Documentation: Work with multidisciplinary teams, maintain accurate EHR documentation, track patient progress, and coordinate successful transitions or program completion.

Additional Information

All your information will be kept confidential according to EEO guidelines.