Shift Lead: Own the Lot, Lead the Team

Whistle Express Car Wash; Monroe (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Whistle Express Car Wash is seeking a Shift Lead to help run the site when management is off-site, ensuring fast, quality service and a clean, guest-focused operation. You’ll engage customers, supervise the crew, and uphold safety and quality standards across the wash process on outdoor shifts.

Leadership or team experience is valued, with emphasis on ownership and accountability. This is a hands-on leadership role that requires physical activity, quick decision making, and a commitment to

Qualifications

• Leadership experience leading a team on a fast-paced service floor.
• Strong customer service skills with the ability to upsell offerings.
• Ability to supervise a shift and provide guidance to team members.
• Effective communication to coordinate tasks and ensure safety.

Responsibilities

• Greet customers, answer questions, and promote services.
• Direct vehicles safely and ensure proper site operations.
• Lead the team during shifts and delegate tasks as needed.
• Enforce safety protocols and monitor equipment for issues.
• Inspect vehicles and ensure wash quality meets standards.

Skills

Leadership

Customer service

Team supervision

Communication

Job description

Whistle Express Car Wash is seeking a Shift Lead to help run the site when management is off-site, ensuring fast, quality service and a clean, guest-focused operation. You’ll engage customers, supervise the crew, and uphold safety and quality standards across the wash process on outdoor shifts.

Leadership or team experience is valued, with emphasis on ownership and accountability. This is a hands-on leadership role that requires physical activity, quick decision making, and a commitment to