Lead Cannabis Retail Associate – Customer Experience Leader

Curaleaf; New York (NY); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Career Growth Opportunities

Competitive Pay and Benefits

401(K) Retirement Plan

Life/ Disability Insurance

Community Involvement

Referral Bonuses and Product Discounts

Job summary

Curaleaf is seeking a Lead Store Associate in Forest Hills, NY to guide a store team and deliver outstanding customer experiences. You’ll lead by example, drive performance, and ensure a compliant, high-performing retail environment.

The role emphasizes coaching, inventory accuracy, and cash handling in a fast-paced, regulated setting. This full-time position requires 21+ with a GED or HS diploma, 1+ year of customer-facing experience, and a willingness to work flexible hours including evenings

Qualifications

• High school diploma or GED required with customer-facing experience.
• Experience using POS systems and handling cash.
• Leadership experience in a retail environment.

Responsibilities

• Lead by example to create a welcoming environment and coach the team.
• Drive consultative selling and personalized product recommendations.
• Verify IDs, process transactions, and maintain accurate POS profiles.
• Lead opening/closing duties, inventory counts, and cash reconciliation.
• Uphold SOPs, safety protocols, and state regulations.

Skills

Customer service

POS cash handling

Leadership

Team coaching

Education

High School Diploma or GED

Job description

Curaleaf is seeking a Lead Store Associate in Forest Hills, NY to guide a store team and deliver outstanding customer experiences. You’ll lead by example, drive performance, and ensure a compliant, high-performing retail environment.

The role emphasizes coaching, inventory accuracy, and cash handling in a fast-paced, regulated setting. This full-time position requires 21+ with a GED or HS diploma, 1+ year of customer-facing experience, and a willingness to work flexible hours including evenings