Cannabis Retail Associate - Customer Experience Pro

Curaleaf; New York (NY); On-site; USD 24,796 - 28,929; Part time

Benefits offered by this job

Competitive Pay and Benefits

Generous PTO and Parental Leave

Life/Disability Insurance

Community Involvement

Referral Bonuses and Product Discounts

Job summary

Curaleaf is seeking a part-time Retail Store Associate in Forest Hills, NY to be the face of our brand and help customers explore our cannabis products with top-tier service in a fast-paced retail setting.

You will handle cash and POS transactions, sign guests up for rewards, and work with the team to maintain a welcoming store environment. Flexibility for evenings and weekends is required.

Qualifications

• High school diploma or GED required.
• 6+ months experience in a customer-facing or sales role.
• 6+ months experience using POS systems and handling cash transactions.
• Able to work evenings, weekends, holidays, and occasional overnights.

Responsibilities

• Greet and assist guests in a warm, professional manner.
• Build genuine connections with customers and offer personalized product advice.
• Address concerns and resolve issues to ensure satisfaction.
• Encourage loyalty by signing guests up for rewards programs.
• Work with the team to maintain a respectful, upbeat atmosphere.
• Handle cash, process transactions, and follow store procedures.

Skills

Customer service

POS familiarity

Cash handling

Communication

Teamwork

Problem solving

Multitasking

Flexibility

Technical aptitude

Education

High school diploma or GED

Tools

POS systems

Job description

Curaleaf is seeking a part-time Retail Store Associate in Forest Hills, NY to be the face of our brand and help customers explore our cannabis products with top-tier service in a fast-paced retail setting.

You will handle cash and POS transactions, sign guests up for rewards, and work with the team to maintain a welcoming store environment. Flexibility for evenings and weekends is required.